Chris Chen Email & Phone Number

Austin, Texas, Us

3thix offers app developers an unmatched platform of fintech, identity management, anti-fraud, and advertising services—all free of charge—designed to attract a massive ecosystem of engaged users, unlocking future revenue opportunities across a potential 7-billion-user marketplace. 3thix is the web3 arm of Xsolla, processing over $100B in worldwide payments with over 2 billion monthly active users (MAU) with most of the game publishers as clients (e.g. Roblox, Epic Games, Steam, etc.). 3thix strives to transform the economics of the app industry by providing a robust identity and secure wallet system driving a seamless checkout experience for in-game items, asset liquidity within customizable ecosystems of opted-in publishers, and D2C advertising airdrops from some of the biggest companies, thereby creating brand and publisher loyalty. 3thix captures in-game transactional data to build a blockchain-backed ledger for publishers and content creators to advertise to finely targeted audiences. Chris leads multiple teams responsible for the design and development of the fintech and martech platforms. The fintech platform includes digital wallets, banking integration, payments (credit/debit card, ACH, direct banking, FBO deposit accounts), blockchain and external wallet integration, creating liquidity pools, loyalty/airdrops, mint/burning, NFTs, and the launch of the 3thix token and customer tokens. Our payments platform will handle both custodial and non-custodial wallets, automated DEX, liquidity pools, tradepairs and least cost routing. On the martech side, the platform collects all of the transactional information from game play as well as using AI/ML to scrub the data to create an ad network with finely-grained targeting. Players will earn tokens for watching and interacting with ads which can be redeemed for game tokens. Chris runs the operations, product, engineering, QA, devops, financial, banking tech, anti-fraud, compliance, and human capital initiatives.

Identifying, advising, investing and operating fintech startups, specializing in traditional banking-as-a-service (BaaS), payments, and web3. Some of the technologies we are bringing to market:* Real-time payments (RTP/FedNow/Instant ACH)* Providing payments for highly-regulated, high-risk, and/or restricted industries* Developing secure and automated ID verification and anti-fraud platforms* Creating a replacement for IDFA and Advertiser IDs in the wake of restrictions from regulatory agencies* Building an ecosystem to help gaming companies maximize their revenues for 2 billion monthly active users

Portland, Oregon, Us

Sila's banking-as-a-service platform serves as the foundation to partners in providing banking and cryptocurrency apps to their customers. With extensive payments, verification, transfers, cryptocurrency mining and management APIs, Sila ties traditional finance with crypto for Web3 apps. Chris leads the engineering and product organizations, promoting high revenue growth, app usability, and software stability and performance, while building new features for the market.

San Francisco, California, Us

Leading cryptocurrency B2B2C platform, servicing the major players in the cryptocurrency and NFT space, including BRD, Metamask, OpenSea, Maker, Ledger, and Topps with services such as payments gateways, savings, NFTs, swaps, custom-function wallets, and deep integration with most common blockchains. Extreme turnaround of technical and product operations within 90 days to smooth-running business processes. Hired talent in a difficult market and managed the team to build blockchain integrations, payment rails, and banking-as-a-service APIs. Built and refined the engineering team to be able to handle more workload while increasing accuracy to specs, improving quality of releases, and overall response time, but tripled employee satisfaction at the same time. Wyre was acquired for $1.5B.

Sleepy Hollow, Ny, Us

Led overall operations and technology for B2B SaaS platform in the entertainment space, developing the industry-leading and only end-to-end disruptive platform for solving the century-old problem of electronically requesting, tracking, and managing rights and aligning to broadcast payouts in a $44B industry for the major studios, production companies, data brokers, music labels, publishers, and performing rights organizations. Brought together the supply side and demand side of the industry through one all-encompassing tool. Managed all technical staff, software engineering, product management, customer/partner technical and media operations, facilities/cloud engineering. Promoted to COO in 2020 with P&L responsibility for company including business affairs, legal, strategy, finance, and HR.

Strategic consulting to envision the digital production workflow transformation plans for a few of the largest media servicing companies in the world, including digital ingest, global large file and metadata movement to departments and subsidiaries, virtual desktop infrastructure (VDI) conversion for remote work in VFX/color, production pipelines, finishing and delivery. In addition, sat on advisory boards for some of the most largest and most critical companies to the M&E production space.

Santa Monica, Us

B2B FinTech lending platform specializing in underwriting and funding within hours of application through automation of credit scoring, bank API integration, and flexible underwriting rules. Developed completely automated loan payments and workflow automation with Salesforce integration. Responsible for all technology departments including application development, devops, product management, QA, and IT as well as business operations including contracting, purchasing, compliance, security, and reporting. Led strategy discussions and product/web steering committees. Also ran technology and operations for a new $125M affiliated sister company in the participation space

Culver City, California, Us

Led the technical teams for the one of the largest global media services companies digitally transforming the entertainment industry. Built a hybrid cloud ERP system and IT platform designed to provide end-to-end content management for all service divisions and media customers including all major studios, production houses, and networks worldwide (Fox, WB, Disney, ABC, NBCU, Lionsgate, HBO, Showtime, AMC, CBS, etc.) Responsible for entire supply-chain from orders to fulfillment. Built the first fulfillment system in the world to automatically and incrementally push better quality media to licensed sites as transcoding engines delivered them. Won Emmy®-award for Digital Dailies™ content workflow platform. Division grew between 40%-90% YoY under Chris’ technology management including solving challenges of merging four technical teams through company acquisitions.

Van Nuys, California, Us

Built technology department from ground up including IT, application development, and QA departments. Managed program management, project management, and business analyst teams. Interfaced with executive leadership and board for systematic changes to support growth. Ensured quality delivery of software using Agile methodology in .NET, LAMP, and Java platforms. Implemented safe, secure, and transparent release management processes. Architected corporate IT, datacenter, and networking infrastructures to maintain high availability of services and transport through failover, multilink VPN, and OSPF/BGP routing protocols. Designed firewall systems and implemented security policies. Managed corporate security, access and computing policies. Designed and implemented real-time system monitoring systems, real-time business KPI dashboards, and real-time payment processing systems. Implemented corporate wiki, intranet, SugarCRM, ERP, Alfresco document management, RT helpdesk issue tracker, and financial accounting systems. Brought aboard and managed relationships with Wells Fargo, Intuit, First Data, CNB, Moneygram, and other financial institutions for the purposes of banking, credit card acceptance, ACH, lockbox and money transfers. Company revenue has grown 300% with the help of technology automation in 18 months and continues to grow.

Marina Del Rey, Ca, Us

A family company to WFG, the global leader in phone-based verification in 200 countries and 50 languages. Helped the company achieve stability in its infrastructure and application development as the top Internet properties in the world became clients. Helped reorganize the IT infrastructure and achieve high-levels of reliability through a migration of systems to a better data center and improving the software stack. Implemented multiple paths to the Internet. Helped design performance tests on application and improve test bed. Performed design reviews and platform reviews with the software architects. Assisted in sourcing and hiring talented staff. Brought aboard partnerships with multi-billion dollar companies such as Cisco and Level 3. Negotiated deals with Level 3 and soon became the largest consumer of voice services.

Los Angeles, California, Us

Hired to transform a traditional publishing company into a digital media company. Managed IT and application development teams. Immediately built processes and cleaned up workflows to improve efficiency. With very little budget, implemented dozens of terabytes of high-performance storage on open-source platforms. Designed high-performance MySQL database systems for all aspects of the publishing enterprise as well as the millions of monthly transactions on the website. Started the complete overhaul of a failing website initiative using best practices. Implemented full release management processes. Created managed software development platforms and isolated development/QA environments. Designed the enterprise data model used for managing content within the organization. Implemented structured push windows to beta and production environments. Turned around a failing 3rd party hosting provider, instilling ITIL processes and reporting to satisfy the company’s needs. Implemented system monitoring to immediately warn and take action on all mission-critical processes.

Us

Managed the design and implement ion of a 24/7/365 fault-tolerant datacenter with disaster recovery/business continuity site. Managed teams to design and implement network, systems, and applications development as well as audio-visual and electronics automation R&D staff. Designed strategy to converge AV and IT. Responsible for spearheading new new technology into recording and post-production business with multi-platinum artists and labels. Created one of the first mobile high-definition multi-track recording platform for artists. Actively recruited multi-platinum artists and producers, building relationships for the company. Managed dozens of vendors and worked with them to provide win-win situations for both sides. Promoted mobile computing platforms and continually performed research to increase efficiency.

Costa Mesa, Ca, Us

Responsible for all technical operations (production website application and corporate services) within company, a mix of Solaris, Linux, Windows, Java, Oracle and SQL Server. Managed a technical operations team with Oracle DBAs, SQL Server DBAs, Windows, Exchange, Network, Unix and desktop support engineers. Created team leadership positions for more efficient workflow and reporting. Developed and led projects to stabilize web site, to upgrade corporate environment, to increase revenue due to increased sales, and to secure production and internal networks. Cut costs and managed budgets closely to increase profitability. Instrumental in assisting the CEO, CFO and CIO with technology projects, budgeting, forecasting and ideas for growth. Instrumental in positioning company for acquisition by Experian for $380M, through diligence and governance activities.

Los Angeles, Ca, Us

Hired from Microsoft as a turnaround expert, Westlake Financial is a prime and sub-prime automotive financing powerhouse. Hired as a technology transformation expert to overhaul the technology which today exceeds $6.5B in cap. Built highly-scalable, highly-reliable systems and infrastructure to handle 30% YoY growth and improved availability to 99.995%.

Redmond, Washington, Us

Business technology consultant. Led several engagements with large companies (eBay, Gap, DVD Express, Cars.com, Auto-By-Tel, Los Angeles Unified School District) in updating their infrastructure and application architecture to handle their growing traffic. Built Microsoft's first 100,000 box Exchange infrastructure. Co-authored the Microsoft Internet Datacenter framework, a best-practices document for building a fully-redundant datacenter architectures, which is still used today. Analyzed business goals and presented plans to achieve those goals through technology upgrades. Perfected cost-benefit and TCO analyses as well as project budgets for customers. Achieved consistent very high customer satisfaction ratings. Served as subject matter expert on various technical boards from Windows, infrastructure, networking and messaging.

M.S., Computer Science

B.S., Computer Science And Engineering

Education record