Dave Thomas Email & Phone Number

Waltham, Ma, Us

Cleveland, Oh, Us

Westlake, Oh, Us

Hudson, Oh, Us

- Performing routine maintenance tasks, such as upgrades/patching and deployments for physical servers, hypervisors and their guests, and the storage arrays- Creating one-off and scheduled scripts with PowerShell and Python to automate repeated tasks or run complex processes to collect/manipulate data amongst multiple APIs.- Configure and maintain backup servers and clients- Researching best practices and industry trends to provide educated advice when requested to help the decision-makers make well-informed decisions- Standing up, configuring, and/or testing proof-of-concept systems to assess the validity/viability of various solutions in our environment (ex: vRealize products, Foreman, Salt, Puppet)- Supporting projects of other teams through the provisioning and support of requested resources, as well as providing technical advice throughout the life of a project- Providing ticketed tier 3 support within the realm of operating systems, storage, and virtualization- Provision, manage, and remove VMware machines via vSphere- Apply security patches to Microsoft servers through SCCM; Linux servers via Spacewalk- Administer and maintain IBM backup system- Creating and updating documentation of server, storage, and software inventory as well as process workflows using Microsoft Office, Google Sheets, and Microsoft Visio.- Perform file- and folder-level restorations from IBM TSM- Help architect and implement server and storage solutions to meet business needs as they arise

Hudson, Oh, Us

- Helped maintain overall IT system availability by monitoring servers, network devices, and jobs. Notified appropriate engineers or developers of any issues and performed actions on a job if required.- Ensured weekly code change transports in the SAP production queues were ready for the night shift's maintenance window. Also performed emergency transports during the day as necessary.- Performed daily offsite tape backup.- Contributed to the implementation of automation between the job monitoring, ticketing, and device notification systems.- Created new and improved existing documentation for procedures

Hudson, Oh, Us

Use a voice unit to pick individual items; Stock pick slots for selection

Setup Active Directory users, maintain wired and wireless network, troubleshoot issues with office PCs.

Us

Performed repairs, updated software/hardware on workstations, and assisted with server operations, such as OS updates, installing new software, and monitoring server health.