Played a crucial role in enhancing operational efficiency and project success through strategic planning and implementation of new configuration and redesign. Expertly managed the redesign of both site environments, leading to significant improvements in system reliability and performance. Demonstrated a strong ability to streamline processes, optimize configurations, and implement robust solutions, contributing to the overall success and efficiency of the VMware infrastructure.

• Collaboration with engineers on client network optimization• Evaluation, recommendation and implementation of current and emerging network technologies, products and services• Configuring, implementing, and troubleshooting multi-vendor network devices, servers, datacenters, virtual hosts, cabling systems, bridges, switches, routers, firewalls, intrusion detection, VPNs and other network related items• Provide network support in the design, integration, deployment and troubleshooting of client implementations• Client relationship development and management• Coaching and mentoring other engineers• Assists business development in developing quality technology systems offerings that meet or exceed client’s current and perceived future business needs

• Engage with prospective customers to identify required materials and build a project scope of work• Work closely with partners and clients, lead demos and presentations, and demonstrate product abilities• Identify technical requirements within a sales process and relay opportunity to account managers• Present at events and partner gatherings to demonstrate company capabilities to prospective customers• Conduct face-to-face technical engagements with customers and prospects, as directed by account managers• Attend training to maintain a high level of product knowledge used at sales engagements to discuss opportunity• Craft technical materials, diagrams, labor scopes, build of materials, and other documents of sales engagement

Numa Networks is an MSP/CSP with a focus on many alternative avenues to assist clients with ideal solutions. I was brought onto Numa Networks by the founder to enhance his virtualization program and develop a private cloud solution that could easily be sold, supported, and managed.

Environment: 240+ Virtual Servers, 250+ Virtualized Desktops, 28 Hosts, 3 SANs [EMC, Tegile & Equallogic], 600 UsersDuties: Plan, install, document, and monitor the systems listed below • Consult on new technologies, policies, procedures, objectives, and budgeting • Identify and implement productivity enhancing changes • Assist other IT staffTechnologies: Servers: Cisco UCS B Series Cassis and Servers, Dell FX2 with FC630 sleds, Dell R900/910, Dell PE2950, Dell PE68xx, Dell R510, Dell R610 • Storage: Tegile T3300, Tegile ESH-35, EMC VNX 5700 SAN, EqualLogic PS6000 SAN, Dell PowerVault 3000, EMC² CLARiiON CX500 • Network: Cisco Nexus 1000vGeneral Duties:• Perform general systems administration as needed.• Participate in the implementation of agreed upon solutions and strategies.• Serve as a technical contact / lead on projects as assigned.• Serve as an escalation point for technical issues at the team level.• Troubleshoot technology issues, using various internal and external resources.• Generate innovative approaches and solutions to recurring tasks or problems.• Document technical problems, resolutions, and processes for assigned tasks and projects.• Participate in post-mortem process for problems as appropriate.• Participate in testing/evaluation of new technologies to ensure compatibility & functionality.• Follow policies and procedures for change and incident management.

Environment: 20+ Servers, 5 Cisco Switches, 1 NAS, 3 Sites, 300 UsersDuties: Plan, install, document, and monitor the systems • Identify and implement productivity enhancing changes • Install and troubleshoot Qwest Timberline and Digitizers • Write VBScripts to monitor and maintain servers and active directory • Extensive use of Active Directory in Windows 2003 Server, working with DNS, DHCP, WINS, Group Policy Objects, and Sites and Services for multiple sites • Install and Manage Microsoft Virtual Server 2005 and VMware Server 2 • Assist desktop support with technical issues and troubleshootingTechnologies: Servers: Dell PE2950, Dell PE2650, Dell PE2550, Dell PE2450, • Storage: Dell PowerVault • Network: Cisco Catalyst Switches, SonicWall Firewall

Environment: 6 Servers (4 Windows 2003 Server and 2 Debian Linux), 1 Host, 30 UsersDuties: Manage team of 25 customer service/sales agents and two network technicians • Increase productivity of staff by 75% in less than one year • Direct operational opening of new office & plan increase of business by 30% • Implement company’s change of direction to an e-Business focus • Plan, install, document, and monitor the systems • Identify and implement productivity enhancing changes • Write VBScripts to monitor and maintain servers and active directory • Extensive use of Active Directory in Windows 2003 Server, working with DNS, DHCP, WINS, and Group Policy Objects • Administer the setup, installation, and integration of a Telstar Predictive DialerTechnologies: Servers: Dell PE2640 (ESX 2.5.x Standalone) • Microsoft Windows 2000/2003 • Microsoft Active Directory • Microsoft Exchange 2000 • Shoretel VOIP Phone System • Apache • MySQL • Debian Linux • Telstar Predictive Dialer • Network: Cisco Catalyst Switches

Environment: Varied by contract, 1 Lead Technician, 2 General TechniciansDuties: Assemble, configure, and label Cisco AP units and NEMA boxes • Perform terminations to MDF, IDFs, & modular jacks in T-568B standard • Perform CAT5 wire runs through unistrut following code guidelines • Operate scissor lift • Test all cable runs using Fluke Networks DSP-4000 Cable Analyzer Series • Configure Microsoft Windows 2003 Server as a Provisioning PC • Build and configure wireless mobile cart units and wireless scannersTechnologies: Cisco AP, CAT5/e, Fluke DSP-4000 Cable Analyzer Series, Scissor Lift

Environment: 6 Servers (Windows Server 2000), 200+ users, 5 Xerox PrintersDuties: Perform required upgrades, repairs, and new builds/installations • Configure and Manage Microsoft Windows 2000 Server • Work extensively with Active Directory, DNS, DHCP, and Group Policies • Run and terminate CAT5 cables in the T568-B Wire standardsTechnologies: Windows 2000 Server, Xerox MFD Devices, Custom Built PCs