Lead It Solutions Engineer
Tse
Ormeau, Qld
During my time at TSE I was roled to perform many tasks relating to multiple aspects of the IT and customer service industries.These tasks included:- Managing projects- Designing solutions to suit specific businesses and their requirements- Creating scope of works- Performing audits- Maintaining networks for the SMB area- Attending sales meetings- Providing customer support and dispute resolution- IT Consulting- Deploying, maintaining and managing solutions (Security, server and desktop solutions)- Designing, deploying and maintaining Cloud solutions such as Office 365.Working with brands such as HP, Microsoft, Apple, Netgear, Cyberoam, D-Link, Cisco, StoragCraft, Dell, Toshiba, Billion, VMWare, Oracle and many others.Managing software suites such as:- Microsoft Windows servers of varying versions from 2003 to 2012 R2- Microsoft Windows XP to 8.1 (And pre release of windows 10)- Microsoft SQL of varying versions from 2005 to 2014- Microsoft Hyper-V both as standalone server and through role additions (And previously virtual server 2005)- VMWare ESX and ESXi solutions- Oracle Virtual Box- Visual Studio from 2005 to 2015- Microsoft Office of varying versions from 97 to 2013- Microsoft Office 365 (Sharepoint, Exchange, Office and OneDrive)- Microsoft Exchange from 2003 to 2013- StorageCraft ShadowProtect- Acronis backup advanced suites.- Accounting Packages (MYOB, Xero, Reckon Accounts/QuickBooks)Deploying solutions such as:- Full network restructures- New server deployments- Security platform deployment- Highly available virtual environments.- Standard software deployment- Standard hardware deployment- System automation for software
