Irena Slywkanycz

Irena Slywkanycz Email and Phone Number

Sr. Technical Writer @ Step Up For Students
Wappingers Falls, NY, US
Irena Slywkanycz's Location
Wappingers Falls, New York, United States, United States
Irena Slywkanycz's Contact Details
About Irena Slywkanycz

Proficient user-oriented content writer adept at translating complex technical issues into accessible language for various audiences: skilled in working with diverse teams: self-starter, problem solver with strong writing and communication skills. Specialties: RoboHelp, HotDog Pro, HTML, DHTML, CSS, FrameMaker, Agile, SharePoint, Confluence, Adobe Acrobat, Captivate, CMS, Microsoft Office, BookMaster, and Script. Bilingual in Ukrainian.

Irena Slywkanycz's Current Company Details
Step Up For Students

Step Up For Students

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Sr. Technical Writer
Wappingers Falls, NY, US
Website:
stepupforstudents.org
Employees:
415
Irena Slywkanycz Work Experience Details
  • Step Up For Students
    Sr. Technical Writer
    Step Up For Students
    Wappingers Falls, Ny, Us
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  • Oxford Global Resources
    Technical Writer
    Oxford Global Resources Nov 2023 - Present
    Beverly, Massachusetts, Us
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  • Apton, Inc.
    Technical Writer
    Apton, Inc. Apr 2022 - Present
    Piscataway, New Jersey, Us
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  • Charter Communications
    Senior Content Writer
    Charter Communications Dec 2020 - Present
    Stamford, Connecticut, Us
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  • Volvo Cars Usa Llc
    Technical Writer
    Volvo Cars Usa Llc Aug 2022 - Oct 2022
  • Siemens Healthineers
    Senior Technical Writer
    Siemens Healthineers Mar 2019 - Oct 2019
    Forchheim, De
    As part of an agile, scrum team, wrote, edited and organized complex technical information, e.g., instructions, online help, white papers, product updates, release notes, operating manuals and runbooks for field techs.Worked closely with SMEs to develop content and change control.Led technical documentation projects.
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  • Kapsch Trafficcom North America
    Sr. Technical Writer
    Kapsch Trafficcom North America Aug 2016 - Jun 2017
    Duluth, Georgia, Us
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  • Ibm Itso Redbooks
    Technical Writer
    Ibm Itso Redbooks Feb 2011 - Aug 2013
    Technical writer for international technical publications division, emphasis on zEnterprise® connectivity and networking. Worked with project leaders and international SMEs to create complex Redbooks® products for C-level executives and various other audiences. Redesigned existing publications; researched and wrote new materials based on interviews with SMEs with high intellectual capital and thought leadership. Used white papers, drafts and presentations to create publications for high-end systems and concepts. Created deliverables for key client initiatives including Smarter Planet, Enterprise Data, virtualization and Going Green. Liaised with management to negotiate project scope and build deliverables. Wrote video scripts for product announcements. Contributed to WIKIs and blogs. Maintained publication database.
  • Is Info Solutions
    Consultant
    Is Info Solutions Feb 2009 - Sep 2011
    Documentation Specialist/Trainer. Created training manuals for large municipal organization; participated in training planning and presentations. Documented business processes and training materials for information technology services company. Created a variety of materials for automating and redesigning leadership and development programs including online help, web content, proposals and memos for a marketing/strategy company. Created and maintained website for local branch of a national women’s organization, press secretary for same, wrote articles, press releases, meeting related notices.
  • Nyds
    Technical Writer
    Nyds 2010 - 2010
  • Nyds
    Technical Writer
    Nyds 2010 - 2010
  • Nyds
    Technical Writer
    Nyds 2010 - 2010
  • New York Life Insurance
    Technical Writer
    New York Life Insurance Jun 2004 - Nov 2008
    New York, New York, Us
    Sr. Technical writer, Content Editor and Web Designer. Redesigned and recreated online and offline help for end user applications; designed and created help for newly developed applications; maintained project source control; wrote user manuals delivered on various platforms; created multi-media help tutorials ; maintained division web pages on Company portal; wrote content for Company portal; edited management memos and field communications, liaisoned with company IT department and represented end user concerns to same.
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  • Portalvision
    Sr. Technical Writer
    Portalvision 1999 - 2001
    Sr. Writer and project lead for Internet start-up. Created extensive Help system for a client based product of integrated web applications including email, chat, Internet messenger, IM, and global access. Worked closely with developers to integrate UI standards into the application and to build intuitive navigation and functionality. Developed customer service and marketing materials, including training manuals; press releases, start-up kits, and application summaries. Redesigned company web site to improve navigation and concept; created all website content. Created scripts for FLASH tours of application and web sites.
  • Bloomberg
    Content Webmaster/Intranet
    Bloomberg Jun 1996 - Aug 1998
    New York, Ny, Us
    designed/ implemented new intranet; evaluated and analyzed internal customer requirements, legacy product, created and implemented information design, content, navigation and functionality.Wrote original HTML content, converted and formatted existing content into HTML and .pdf; developed global content providers network; trained providers in HTML, developed templates, style guides and procedures. Managed intranet project -- html, graphic and programming resources; internal customers and intranet development team; Worked with PC Support to develop features and added functionality, e.g., upload/download capability and password protected sites. Continually researched and evaluated available tools to add new features and to improve robustness of existing features, e.g., search function and database integration. Intranet evangelist providing training, support, encouragement, resources, handholding and whatever else was necessary to ensure the project’s continued growth and success.
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  • Prodigy Communications
    Analyst
    Prodigy Communications 1989 - 1992
    Us
    Information Developer/Consultant, 8/94 to 6/96. Designed and developed Help system for Internet based on-line service that included personalization with persona tools, content areas, content rating, search and archives. Final help system planned to include video-based tours, coaches and wizards as well as standard Windows features. Developed standards for creating and maintaining Help for communication applications across multiple platforms. Designed and developed on-line Help system for native Windows version of a major on-line service. Wrote design documents, test plans and cases.Staff Systems Analyst, 5/89 to 9/91. Wrote and designed ticketing enhancement for major online reservations system that generated 50% increase in bookings; designed ticket delivery user interface; wrote all technical and marketing materials, e.g., gateway screen, Help/error screens, online tutorial, add package and commercial emails. Wrote all user related text for reservation system; edited all internal and external user materials. Translated system requirements into user friendly screens flows and text. Created and maintained department online and hard copy technical libraries. Designed and maintained development phase/source control. Created and maintained cross-reference tracking logs and file request system. Performed all system uploads to test environment. Developed tracking system for all client-originated development materials. Managed change control for production system. Wrote weekly information management reports.
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Irena Slywkanycz Skills

Technical Writing Software Documentation Integration Databases Sdlc Html Adobe Acrobat Css Snagit Editing Business Process Framemaker Testing Dhtml Sharepoint

Irena Slywkanycz Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    History
  • Suny Empire
    Suny Empire
  • Suny Empire State College
    Suny Empire State College

Frequently Asked Questions about Irena Slywkanycz

What company does Irena Slywkanycz work for?

Irena Slywkanycz works for Step Up For Students

What is Irena Slywkanycz's role at the current company?

Irena Slywkanycz's current role is Sr. Technical Writer.

What is Irena Slywkanycz's email address?

Irena Slywkanycz's email address is is****@****ine.net

What schools did Irena Slywkanycz attend?

Irena Slywkanycz attended University Of Wisconsin-Madison, Suny Empire, Suny Empire State College.

What skills is Irena Slywkanycz known for?

Irena Slywkanycz has skills like Technical Writing, Software Documentation, Integration, Databases, Sdlc, Html, Adobe Acrobat, Css, Snagit, Editing, Business Process, Framemaker.

Who are Irena Slywkanycz's colleagues?

Irena Slywkanycz's colleagues are Rexlin Vaz, Jennifer Kamm, Ricardo R. Santiago, Angela Cogdell, Chris Blackburn, Amy Graham, Nathalie V..

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