Tom Masters

Tom Masters Email and Phone Number

CEO at S16 Partners | Technology Partnerships | Bootstrapping Products and Accelerating Time-to-Market | #Discover #Design #Develop #Deliver #Delight @ S16 Partners
Tom Masters's Location
United Kingdom, United Kingdom
Tom Masters's Contact Details

Tom Masters work email

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n/a

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About Tom Masters

Are you a start-up founder with a vision, or an intrapreneur responsible for product development or business change, but not an expert in technology? If so, you’re not alone!Having a strong technology foundation no longer differentiates businesses in the marketplace, it qualifies them for it. Without one it is impossible to compete and, as a result, it is now expected that every business is a technology business.What if I could help you execute your vision, develop your product or implement process change whilst allowing you to focus on your core competencies – setting direction for the business or project, marketing to your customers (internal or external) and driving user adoption and success?For companies that deliver flowers, provide mental wellness education, run outdoor fitness classes, and similar, I’ve implemented and systems that enable them to take payments and track orders, make bookings and deliver content, and market to and support customers.For companies that wanted to develop a solution that calculates sales commission, provides business insights by aggregating data from multiple systems or automatically analyses images in real time from a video feed, I’ve architected and built products that scale to meet demand, provide an always on service and intelligently balance performance and cost optimisation.If you’ve got a product or project that needs a technology partner we should talk.The best way to reach me is by email – tom@s16.partnersIf you want an icebreaker, then tech is a good start. I fell into technology at the start of my career and have only got more passionate about it since. I implemented internal IT systems as a systems administrator and Cisco networking engineer, sold and helped customers demonstrate ROI in a digital adoption platform as a principal consultant, and led an international team supporting customers across 4 continents before taking responsibility for all infrastructure and operations of a globally distributed eAssessment platform with millions of end users. Now I join forces with enthusiastic visionaries, who need a technical partner, to create products and solutions to a variety of business problems across multiple industries.Not really interested in chatting tech? You’re still not alone! I love cycling and long distance hiking – my profile images are taken during a 7 day hike in Naukluft National Park, Namibia – as well as walking the dog or spending time on projects in my smallholding.

Tom Masters's Current Company Details
S16 Partners

S16 Partners

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CEO at S16 Partners | Technology Partnerships | Bootstrapping Products and Accelerating Time-to-Market | #Discover #Design #Develop #Deliver #Delight
Tom Masters Work Experience Details
  • S16 Partners
    Chief Executive Officer
    S16 Partners May 2018 - Present
    Cross-industry product innovation from discovery to delivery and everything surrounding it, including:+ Co-founding S16 with the aim of transforming entrepreneurs' vision into MVPs whilst reducing or removing their requirement for external investment+ Working with partners across industries from subscription-based retail to mental wellness, business strategy, to leisure and travel+ Building a platform of common application services and a low-code framework that enables partners to get to market rapidly+ Extracting partners' ideas to create an innovative product design that can be distilled into user stories and wireframes+ Architecting and developing products using serverless technologies that are secure, reliable, scalable and cost optimised+ Using contemporary DevOps tools and techniques to ensure quick, consistent and interruption free delivery+ Providing post-go-live support and ensuring successful end-user adoption
  • Psi Services Llc
    Head Of Product Operations (Atlas Cloud) And It
    Psi Services Llc Aug 2015 - May 2018
    Olathe, Kansas, Us
    Responsible for the strategy and management of all operational aspects of ATLAS Cloud; a certification product which delivered > 3 million eAssessment tests annually across APAC, EMEA and North America. I led the international Customer Services, IT and Infrastructure teams and together we transformed a legacy product by:+ Achieving ISO 27001 Certification - an Information Security Management System and all associated processes were designed and implemented+ Implementing 24/7 Support - support teams were extended from just EU to global reach and Zendesk was implemented to work with round the clock, multi language teams via chat, phone and email+ Migrating to the Cloud - customer product instances hosted in multiple on-premise data centres were consolidated and standardised onto managed cloud servers+ Rearchitecting for Reliability - single points of failure were eradicated by clustering across multiple availability zones+ Measuring Ops Data - in depth monitoring / APM (Dynatrace, DataDog, Nagios) platforms were integrated with the product+ Standardising Environments - configuration management (Puppet) and Infrastructure as Code (Terraform) tools were implemented to further ensure reliability and CICD processes were introduced+ Ramping Up Performance - CDN and horizontal scaling were added to the stack and release based load testing was introduced+ Increasing Security - regular PEN tests, WAF and DDoS mitigation were implemented
  • Psi Services Llc
    Head Of Customer Services
    Psi Services Llc Feb 2014 - Aug 2015
    Olathe, Kansas, Us
  • Psi Services Llc
    Principal Consultant
    Psi Services Llc Jan 2013 - Feb 2014
    Olathe, Kansas, Us
  • Psi Services Llc
    Solutions Engineer And System Administrator
    Psi Services Llc Jun 2011 - Jan 2013
    Olathe, Kansas, Us
  • Psi Services Llc
    Professional Services Consultant
    Psi Services Llc Sep 2009 - Jun 2011
    Olathe, Kansas, Us

Tom Masters Education Details

  • University Of Warwick
    University Of Warwick
    Biochemistry
  • The Open University
    The Open University
    Innovation And Technology Management

Frequently Asked Questions about Tom Masters

What company does Tom Masters work for?

Tom Masters works for S16 Partners

What is Tom Masters's role at the current company?

Tom Masters's current role is CEO at S16 Partners | Technology Partnerships | Bootstrapping Products and Accelerating Time-to-Market | #Discover #Design #Develop #Deliver #Delight.

What is Tom Masters's email address?

Tom Masters's email address is to****@****ead.com

What is Tom Masters's direct phone number?

Tom Masters's direct phone number is (919)-612*****

What schools did Tom Masters attend?

Tom Masters attended University Of Warwick, The Open University.

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