Michael Dean

Michael Dean Email and Phone Number

Chief Technology Officer @ Cognitio Analytics LLC | C-Level Leadership @ Arquero Technologies
Greater Philadelphia Area
Michael Dean's Location
Haverford, Pennsylvania, United States, United States
About Michael Dean

Innovative Change Agent, Technology Award Winner, Turnaround Specialist and Forward-Thinking Business Technology Leader skilled at implementing transformational systems enabling business results, client satisfaction and customer engagement. THE SOUNDBYTES:Regarded for being a corporate contributor and senior level strategist. Implements award-winning technology solutions with a passion for driving service-focused cultures. Builds next-generation information systems that unlock opportunities to drive market competitiveness, revenue growth and customer loyalty. Thrives on intellectual challenge, leverages advanced business acumen with passionate leadership style to optimize technology opportunities and supporting teams across various industries.Directs mission-critical initiatives with high-level, strategic vision to ensure return on investment while optimizing operational efficiency, fortifying security and improving manageability. Drives change management and business process re-engineering initiatives resulting in enhanced profitability, organizational effectiveness, risk mitigation and delivery excellence.Accomplished senior executive with unique combination of experience leading innovation, infrastructure engineering, application development and service delivery in highly competitive environments.THE SHORT STORY:“I have a distinct ability to quickly grasp business strategy, develop an aligning technology strategy and translate that into a vision and roadmap for the system’s organization,” says Michael Dean.As a CIO/CTO for large-scale enterprises, Dean brings a unique specialization in driving turnaround operations, change management and business process re-engineering campaigns. Throughout his successful tenure with multibillion-dollar organizations, he has obtained multiple awards including the 2019 Innovator of the Year Award, 2018 Communications Solutions Products of the Year Award and 2017 Business Impact Award for Customer Engagement.

Michael Dean's Current Company Details
Arquero Technologies

Arquero Technologies

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Chief Technology Officer @ Cognitio Analytics LLC | C-Level Leadership
Greater Philadelphia Area
Michael Dean Work Experience Details
  • Arquero Technologies
    Arquero Technologies
    Greater Philadelphia Area
  • Cognitio Analytics Llc
    Chief Technology Officer
    Cognitio Analytics Llc Jul 2022 - Present
    Short Hills, Nj , Us
  • Arquero Technologies
    Managing Partner
    Arquero Technologies Feb 2019 - Jul 2024
  • Transparent Health Marketplace
    Svp Technology And Product Development
    Transparent Health Marketplace Feb 2020 - May 2022
    Wayne, Pennsylvania, Us
  • C3I Solutions
    Svp Systems Service Delivery And Chief Technology Officer
    C3I Solutions 2014 - Jun 2019
    Noida, Uttar Pradesh, In
    Multichannel customer engagement services provider, specializing in global, high-touch consumer, patient and end-user management. Spearheads proactive turnaround tactics for systems service delivery, technology platforms and technology services while also reconstructing infrastructure, ensuring seamless operations and catapulting platform to achieve organizational growth. Achieved year-over-year cost savings for five consecutive years by steering a broad-based systems organization turnaround. Established organizational effectiveness and implemented large-scale change management initiatives including restructuring application development processes.Drove cutting-edge healthcare service platforms into production including drug safety, clinical trials, medical information, digital as well as patient engagement while also re-activating new product development initiatives. Successfully increased YOY business unit revenue. Elevated systems service delivery P&L performance though uncompromising focus on re-developing and fine-tuning operational processes and cost models, resulting in enhanced profitability.Slashed operating cost models, fortified systems performance and led continuous process improvements to service delivery quality. Contributed additional cost reduction through the overhaul of enterprise architecture standards.Spearheaded and implemented leading-edge patient engagement and safety PaaS/SaaS service offerings.
  • De Lage Landen
    Service Delivery Executive
    De Lage Landen 2013 - 2014
    Eindhoven, Netherlands, Nl
    Global vendor finance company with more than EUR 30B + in assets and providing asset-based financial solutions.Took charge of revolutionizing global technology operations, enhancing service delivery and executing process improvement and cross-functional leadership of a top-performing global team.Protected consumer data, solution integrity and continuity by heightening security, risk mitigation and disaster recovery.Orchestrated large-scale system overhauls and upgrades involving the growth of functional capabilities, systems lifecycle adherence, renegotiation of contracts and cost reduction initiatives. Amended the audit and compliance business relationship.
  • Capgemini
    Service Delivery Executive
    Capgemini 2008 - 2013
    Paris, France, Fr
    French multinational corporation providing consulting, technology, professional and outsourcing services.Oversaw multimillion-dollar IT infrastructure managed service contracts across 4 continents, 40+ countries, 20K+ end users, 2.5K servers and 8 data centers. Orchestrated and ensured superior standards of excellence in service delivery, service and process improvement, turnaround initiatives and customer relationship management to ensure top-tier satisfaction.Directed budgets of $30M+ with attention to cost savings opportunities in resource planning and allocation, forecasting, P&L and associated revenue objectiveness. Catalyzed double-digit revenue increases amplified by resolving previously troubled technology service delivery with strategic re-staffing initiatives.
  • Pfizer
    Global Systems Lead
    Pfizer 2006 - 2008
    New York, New York, Us
    American multinational pharmaceutical corporation.Directed, trained, coached and managed 30 direct and 100 indirect reports while leading IS system initiatives in support of global manufacturing, labeling and employee operations. Achieved cost savings by minimizing global supporting applications from 11 to one through strategic direction and allocation of 50 resources in cost-effective methods. Also directed global IS agenda of SAP ERP application deployment.
  • City Of Philadelphia
    Deputy Chief Information Officer
    City Of Philadelphia 2001 - 2006
    Philadelphia, Pa, Us
    Largest city in Pennsylvania and the sixth-most populous US city.Controlled enterprise technology environment for 1.5M city residents while also taking accountability for 24/7 systems supporting key healthcare and social services, finance, public safety and municipal operations. Fulfilled requirements of 25K+ end users, managed 150 direct reports and headed a $90M IT budget.Modernized 18 enterprise systems including financials, assessments, collections, CRM, billing, HRIS and e-business systems through the introduction of Oracle ERP and other leading-edge packages. Streamlined processes and efficiency, eliminated redundant processes, fortified security and regulatory compliance, integrated information and captured cost efficiencies. Proved vital to the success of engineering and launching the high-profile “Wireless Philadelphia” initiative enabling affordable wireless broadband across the city. Enabled economic advancement, equality of access and receipt of the Next Great City Award.
  • Bearingpoint
    Senior Manager
    Bearingpoint 1998 - 2001
    Amsterdam, Nl

Michael Dean Skills

It Outsourcing It Service Management Governance It Management Business Process Improvement Outsourcing Information Management It Strategy Itil Business Analysis Consumer Products Information Security Healthcare Information Technology Vendor Management Mergers And Acquisitions Software Development Enterprise Architecture Digital Strategy Software Development Life Cycle Management Consulting Product Development Regulatory Compliance Artificial Intelligence Risk Mitigation Business Process Re Engineering Strategic Leadership Organizational Development Collaborative Problem Solving Strategic Roadmaps Profit And Loss Management C Level Leadership It Service Delivery Alignment Across Business Functions Building/leading High Performing Teams Bridging Gaps Transformational Leadership Cultivating Long Term Loyal Relationships Emerging Technologies Bringing Order To Chaos Trusted Business Advisor Simplifying The Complex Senior Executive Leadership Turning Around Underperforming Organizations Future Trends P&l Leadership Business Performance Enhancement Resource Allocation Board/investor/c Level Advisor Leading Seamless Integration Initiatives Innovating New Business Models Service Management Alignment Technology Services

Michael Dean Education Details

  • Penn State University
    Penn State University
    Economics; Minor-Business Administration
  • Temple University
    Temple University
    Mba
  • Penn State University
    Penn State University
    Economics
  • Fox School Of Business At Temple University
    Fox School Of Business At Temple University
    General
  • Penn State University
    Penn State University
    Economics

Frequently Asked Questions about Michael Dean

What company does Michael Dean work for?

Michael Dean works for Arquero Technologies

What is Michael Dean's role at the current company?

Michael Dean's current role is Chief Technology Officer @ Cognitio Analytics LLC | C-Level Leadership.

What is Michael Dean's email address?

Michael Dean's email address is mi****@****ace.com

What is Michael Dean's direct phone number?

Michael Dean's direct phone number is +173257*****

What schools did Michael Dean attend?

Michael Dean attended Penn State University, Temple University, Penn State University, Fox School Of Business At Temple University, Penn State University.

What skills is Michael Dean known for?

Michael Dean has skills like It Outsourcing, It Service Management, Governance, It Management, Business Process Improvement, Outsourcing, Information Management, It Strategy, Itil, Business Analysis, Consumer Products, Information Security.

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