Michael Dean Email and Phone Number
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Innovative Change Agent, Technology Award Winner, Turnaround Specialist and Forward-Thinking Business Technology Leader skilled at implementing transformational systems enabling business results, client satisfaction and customer engagement. THE SOUNDBYTES:Regarded for being a corporate contributor and senior level strategist. Implements award-winning technology solutions with a passion for driving service-focused cultures. Builds next-generation information systems that unlock opportunities to drive market competitiveness, revenue growth and customer loyalty. Thrives on intellectual challenge, leverages advanced business acumen with passionate leadership style to optimize technology opportunities and supporting teams across various industries.Directs mission-critical initiatives with high-level, strategic vision to ensure return on investment while optimizing operational efficiency, fortifying security and improving manageability. Drives change management and business process re-engineering initiatives resulting in enhanced profitability, organizational effectiveness, risk mitigation and delivery excellence.Accomplished senior executive with unique combination of experience leading innovation, infrastructure engineering, application development and service delivery in highly competitive environments.THE SHORT STORY:“I have a distinct ability to quickly grasp business strategy, develop an aligning technology strategy and translate that into a vision and roadmap for the system’s organization,” says Michael Dean.As a CIO/CTO for large-scale enterprises, Dean brings a unique specialization in driving turnaround operations, change management and business process re-engineering campaigns. Throughout his successful tenure with multibillion-dollar organizations, he has obtained multiple awards including the 2019 Innovator of the Year Award, 2018 Communications Solutions Products of the Year Award and 2017 Business Impact Award for Customer Engagement.
Arquero Technologies
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Arquero TechnologiesGreater Philadelphia Area
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Chief Technology OfficerCognitio Analytics Llc Jul 2022 - PresentShort Hills, Nj , Us -
Managing PartnerArquero Technologies Feb 2019 - Jul 2024
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Svp Technology And Product DevelopmentTransparent Health Marketplace Feb 2020 - May 2022Wayne, Pennsylvania, Us -
Svp Systems Service Delivery And Chief Technology OfficerC3I Solutions 2014 - Jun 2019Noida, Uttar Pradesh, InMultichannel customer engagement services provider, specializing in global, high-touch consumer, patient and end-user management. Spearheads proactive turnaround tactics for systems service delivery, technology platforms and technology services while also reconstructing infrastructure, ensuring seamless operations and catapulting platform to achieve organizational growth. Achieved year-over-year cost savings for five consecutive years by steering a broad-based systems organization turnaround. Established organizational effectiveness and implemented large-scale change management initiatives including restructuring application development processes.Drove cutting-edge healthcare service platforms into production including drug safety, clinical trials, medical information, digital as well as patient engagement while also re-activating new product development initiatives. Successfully increased YOY business unit revenue. Elevated systems service delivery P&L performance though uncompromising focus on re-developing and fine-tuning operational processes and cost models, resulting in enhanced profitability.Slashed operating cost models, fortified systems performance and led continuous process improvements to service delivery quality. Contributed additional cost reduction through the overhaul of enterprise architecture standards.Spearheaded and implemented leading-edge patient engagement and safety PaaS/SaaS service offerings. -
Service Delivery ExecutiveDe Lage Landen 2013 - 2014Eindhoven, Netherlands, NlGlobal vendor finance company with more than EUR 30B + in assets and providing asset-based financial solutions.Took charge of revolutionizing global technology operations, enhancing service delivery and executing process improvement and cross-functional leadership of a top-performing global team.Protected consumer data, solution integrity and continuity by heightening security, risk mitigation and disaster recovery.Orchestrated large-scale system overhauls and upgrades involving the growth of functional capabilities, systems lifecycle adherence, renegotiation of contracts and cost reduction initiatives. Amended the audit and compliance business relationship. -
Service Delivery ExecutiveCapgemini 2008 - 2013Paris, France, FrFrench multinational corporation providing consulting, technology, professional and outsourcing services.Oversaw multimillion-dollar IT infrastructure managed service contracts across 4 continents, 40+ countries, 20K+ end users, 2.5K servers and 8 data centers. Orchestrated and ensured superior standards of excellence in service delivery, service and process improvement, turnaround initiatives and customer relationship management to ensure top-tier satisfaction.Directed budgets of $30M+ with attention to cost savings opportunities in resource planning and allocation, forecasting, P&L and associated revenue objectiveness. Catalyzed double-digit revenue increases amplified by resolving previously troubled technology service delivery with strategic re-staffing initiatives. -
Global Systems LeadPfizer 2006 - 2008New York, New York, UsAmerican multinational pharmaceutical corporation.Directed, trained, coached and managed 30 direct and 100 indirect reports while leading IS system initiatives in support of global manufacturing, labeling and employee operations. Achieved cost savings by minimizing global supporting applications from 11 to one through strategic direction and allocation of 50 resources in cost-effective methods. Also directed global IS agenda of SAP ERP application deployment. -
Deputy Chief Information OfficerCity Of Philadelphia 2001 - 2006Philadelphia, Pa, UsLargest city in Pennsylvania and the sixth-most populous US city.Controlled enterprise technology environment for 1.5M city residents while also taking accountability for 24/7 systems supporting key healthcare and social services, finance, public safety and municipal operations. Fulfilled requirements of 25K+ end users, managed 150 direct reports and headed a $90M IT budget.Modernized 18 enterprise systems including financials, assessments, collections, CRM, billing, HRIS and e-business systems through the introduction of Oracle ERP and other leading-edge packages. Streamlined processes and efficiency, eliminated redundant processes, fortified security and regulatory compliance, integrated information and captured cost efficiencies. Proved vital to the success of engineering and launching the high-profile “Wireless Philadelphia” initiative enabling affordable wireless broadband across the city. Enabled economic advancement, equality of access and receipt of the Next Great City Award. -
Senior ManagerBearingpoint 1998 - 2001Amsterdam, Nl
Michael Dean Skills
Michael Dean Education Details
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Penn State UniversityEconomics; Minor-Business Administration -
Temple UniversityMba -
Penn State UniversityEconomics -
Fox School Of Business At Temple UniversityGeneral -
Penn State UniversityEconomics
Frequently Asked Questions about Michael Dean
What company does Michael Dean work for?
Michael Dean works for Arquero Technologies
What is Michael Dean's role at the current company?
Michael Dean's current role is Chief Technology Officer @ Cognitio Analytics LLC | C-Level Leadership.
What is Michael Dean's email address?
Michael Dean's email address is mi****@****ace.com
What is Michael Dean's direct phone number?
Michael Dean's direct phone number is +173257*****
What schools did Michael Dean attend?
Michael Dean attended Penn State University, Temple University, Penn State University, Fox School Of Business At Temple University, Penn State University.
What skills is Michael Dean known for?
Michael Dean has skills like It Outsourcing, It Service Management, Governance, It Management, Business Process Improvement, Outsourcing, Information Management, It Strategy, Itil, Business Analysis, Consumer Products, Information Security.
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