- First Point of Contact: professionally and warmly greet all individuals, ensuring a positive and welcoming atmosphere.- Enhancing Resident Relations: work diligently to address and resolve residents' questions and concerns, leveraging the expertise of service teams and management to provide a better experience.- Technical Skills Deployment: using various software to perform job duties such as booking amenities, maintaining logs on Excel, and surveillance of the building… Show more - First Point of Contact: professionally and warmly greet all individuals, ensuring a positive and welcoming atmosphere.- Enhancing Resident Relations: work diligently to address and resolve residents' questions and concerns, leveraging the expertise of service teams and management to provide a better experience.- Technical Skills Deployment: using various software to perform job duties such as booking amenities, maintaining logs on Excel, and surveillance of the building premises. Show less

- Independently planned and executed content-focused sessions for groups of diverse students ranging in size from 10-30.- Facilitated review sessions with students in some traditionally difficult courses - C programming (IPC144), Object Oriented Programming (OOP244), and Linux (OPS145 and OPS102)- Worked as a bridge between students and professors, creating a safe learning environment for students to review difficult material in a more specific and personalized way.

- Oversaw daily operations and led a team, fostering a collaborative work environment and ensuring customer satisfaction through efficient service - Ensured compliance with company policies and safety protocols, maintaining a professional and secure workplace environment.- Facilitated the onboarding and training of new team members, guiding them towards proficient job performance.

- Delivered high-quality customer service in a fast-paced environment, consistently meeting and exceeding customer expectations.- Demonstrated strong teamwork and collaborative skills, working efficiently with diverse colleagues to meet daily operational tasks and goals.- Adhered to Tim Hortons' high food safety and cleanliness standards which helped to maintain an environment that consistently passed health inspections with high marks.

- Taught a regular class of 15 students, focusing on English language proficiency and IELTS exam preparation.- Achieved a success rate of 80%, with over 50 students successfully clearing their IELTS exams.