Tanya Dolan Email & Phone Number

Spokane-Coeur D'Alene Area

Post Falls, Idaho, United States

Basic Accounting and BookkeepingFlooring SalesGreeting Clients and Offering HospitalityPublic RelationsNetwork with Business CommunityClient Call Backs and RemindersPhotographySocial Media ManagementAdvertisingEvent PlanningInvoice and Estimate CreationMaintain Licensure, Credentials, and InsuranceContract WritingCreating Benefit Packages for EmployeesJob Profit TrackingInventory and Order Office Supplies and Employee UniformsWebsite ManagementCompleting Dealer ApplicationsSignificant Accomplishments:Was a founding member of the business and helped it grow from $400k revenue in year 1 to $1.2 mil in year 3 through back end support, client satisfaction, branding, and sales.Hosted and Curated the Grand Opening Event which was a featured story by Noah Boelter on KREM Non-Stop Local. I single-handedly organized this event for the business inauguration into the Post Falls Chamber of Commerce and acquired 14 vendors to attend the event.

Billings, Montana, United States

Coordinate, Maintain, and Schedule Appointments for Service AdvisorsWork Closely with Customers, Technicians, Finance Managers, Insurance Companies, and Shipping SpecialistsCopy, Scan, Fax, and Email the Customer Necessary DocumentTransparent and Diligent Customer Service and Customer ResolutionBe the Bridge of Communication Between the Service, Parts, and Shop DepartmentsSignificant Accomplishments:Authored and Illustrated Bretz RV & Marine Service Coordinator Training Manual 1 Edition, 2017Began as a Front Desk Receptionist but Was Quickly Promoted Personally by Dustin Bretz To Build This Position from the Ground Up to Improve Customer Relations On the Service Side.Was Offered the Position of a Service Advisor but I Had to Unfortunately Decline as I was Pursuing my Degree in Business Management in Idaho.