Techwrit Technologies Email & Phone Number

Bengaluru Area, India

As a Senior Technical writer, coordinate and meetup clients for technical writing and training requirements. Ensuring clear project planning and quality document delivery on time. Working on creating patent for Technical writing tool. Working on Technical specifications and Training presentations.Working on Medical device manuals including User Manual, Device specifications and the Lab test Manual for a Medical industry client based in Bangalore. Handling all medical device specific updates and images to deliver high quality output document.Working on Artificial intelligence specific Car technology product, involved in developing user guide, installation guide and application guide.

Bengaluru Area, India

As an IT Integration Manager, created the project plan for the release of Last mile delivery application. Created the Product user manual for this application and verified the working of this application from an end user perspective. Worked in monitoring a 3rd party software application and coordinated with the technical team by raising bugs and verifying the closed bugs.

Bengaluru Area, India

As a Documentation Manager, handled multiple projects to customers, planned and ensured on time deliver to the customers for release. Managed a team of 10 and coordinated with the team for inputs on various products.As a Technical lead, worked on creating Product description guide, CMS user guide, EMS user guide, Alarms guide, Counters guide and Troubleshooting guide for various LTE products like RMS, UMR, TAS, CCF etc.

Bengaluru Area, India

As a Senior Technical writer, prepared and released Configuration Manual for the TELES CSTA Gateway.

Bengaluru Area, India

SGX4000 Signaling Gateway: As Principal Technical writer, prepared and released the following guides: Operations Guide, Alarms Guide, CLI Guide and Installation Guide. ICP: Updated and released the Insight Customer Portal (ICP) User Guide and Installation guide. The Insight Customer Portal is a Web-based application that provides management capabilities for VoIP lines that are already active and in service. GSX Feature: Prepared feature descriptions for updating the GSX Operations Guide. NetScore: As an individual contributor, prepared and released GUI User Guide for the NetScore product. NetScore performs real-time collection, analysis, monitoring and reporting of the Call Detail Records (CDRs). The Call Detail Records are computer records produced by an exchange containing information about a call. Trunk Group Activator (TGA): Prepared and released the GUI Provisioning Guide. Trunk Group Activator is a GUI based application for trunk group creation across PSX and NBS-GSX network elements, with default IP trunk group "templates" for provisioning trunk groups across PSX and NBS-GSX network elements.

Usa

Proxim Wireless is a global pioneer in developing and supplying scalable broadband wireless networking systems for enterprises, governments, and service providers.As a RFP Project Manager, prepared RFP Responses for each product category like WiMAX, Wi-Fi mesh, WLAN, Wireless Backhaul and Network management system. These templates include general description and technical details about the respective products. Prepared and submitted RFP responses to many customers. RFP responses consisted of general company information, technical requirements, technical analysis and deployment methodology.Case study: Developed detailed technical case study documents that describe the deployment of Proxim’s WLAN, WiFi Mesh, and WiMAX and Wireless Backhaul products and emphasize on customer success. Also developed one-page case study documents explaining individual deployments. These documents were prepared according to the vertical markets like Education, Security & Surveillance, Hotspot, Last mile Access, Metropolitan networks, Voice and data backhaul and Enterprise wireless.Product write-up: Prepared market oriented writing on WiMAX products.

Usa

University of Maryland: Performed the role of a Teaching Assistant for two courses namely Software Engineering and Basics of Programming & algorithm .Handling nearly 40 students in each course every semester and also grade assignments.

France

Serving Mobile Location Centre (SMLC): SMLC is that entity in the GSM network, whichis responsible for determining the position of a mobile device in the network. This project involved testing of Mobile Application Part (MAP). Developed test specification and plan, test cases, code test stubs and drivers for MAP to simulate the test environment using C.TTCN: TTCN (Tree and Tabular Combined Notation) is a globally adopted standard test notation for the specification of test cases. TTCN is an abstract language in the sense of being test system independent. This project involved the development of TTCN courseware for internal training and presentation of TTCN standards in ITU-T workshop. Presented on TTCN3 and Conformance testing in the ITU-T/D Workshop at Bangalore, India.STF at TIPHON/ETSI: Executed the project at European Telecommunication StandardsInstitute (ETSI) in France for TIPHON. Worked as an Expert in Telecommunications in the VOIP field for a technical body known as TIPHON (Telecommunication Internet Protocol Harmonization over Network). Involved in developing conformance testing standards and in testing of protocols for ITUT recommendations namely: H.225,H.245 H.248 and Security aspects Involved in developing the Test specification for TIPHON

Chennai Area, India

SEI_CMM Process Templates: This project involved the development of process definition templates to attain SEI-CMM level 3 certification. I was involved in the definition of process templates for Requirements Specification and Peer Review. Involved in Design and development of process templates, trained other employeesHTTP/DNS Failover Solutions: This project involved the development of software that facilitates the use of Backup server for HTTP and DNS services on LINUX OS for Thinking Objects, GmbH. Worked in Design, Coding of HTTP failover solution and development of test specification.IPTEL: IP telephony enables the delivery of new and enhanced voice and data services, integration and collaborative computing. The integration of these combined voice and data services offers a wide variety of features. Involved in developing the design, technical requirements and functional specification of MGCP, Gatekeeper, Gateway Location Service protocol and Reliable signaling Gateway Control Protocol.Multi-Domain Problem Reporting, Tracking and Management System (11/1998-3/1999) IISC - Bangalore, India: This project is an automatic tool which helps in Recording all the problems faced by the system users and helps in managing them by reporting the problem to the respective administrators and automatically updates the solution in the database and provides it to the clients. Designed and implemented the project in C.