Michal Polák Email & Phone Number

As the CEO of a dynamic MSP IT company, I lead the strategic direction, operations, and overall growth of the business, with a core focus on serving small and medium-sized enterprises (SMEs). My role encompasses:Business Development: Driving company expansion through strategic partnerships, networking, and sales efforts. Identifying new markets, services.

Praha 4-Nusle, Česká Republika, CZ

Responsibilities:Client Acquisition and Management:Prospected and acquired new clients across various sectors, such as manufacturing, financial, retail, software, and digitalManaged and nurtured key accounts to ensure customer and partners satisfaction and retentionNegotiated contracts and terms with clients in line with the company’s policies and.

Providing external IT infrastructure management service for customers.Evaluating potential cost savings for customer’s IT infrastructure. Proposing alternatives that lower Total Cost of Ownership when migrating towards cloud based solutions, e.g. office 365 suite.Designing, executing and replacing customers server infrastructure, including migration to a.

Brno, Jihomoravský, CZ

Being member of the board, contributing to long term company planning.Having full responsibility for Operations of Brno and Ostrava branches (budget, offices, fleet management and more).Developing trusted relationships with a portfolio of key and major clients.Expanding the relationships with existing customers by continuously proposing solutions that.

Brno, Jihomoravský, CZ

Providing external support for customers’ company IT infrastructure; approx. 40 customers having 1000 workstations plus their backend servers.Technically leading team of 4-6 IT specialist. Being responsible for planning, team supervision and preparing data for payroll. Acting as escalation point for critical customer issues. Providing the 2nd level.

Prague, CZ

Providing World wide customer support for AVG products by email and phone

Installing and managing MS Windows based workstations (Windows XP, Vista) and MS Office XP/2003 suite for internal employees (200 people).Providing HW support for workstations, including peripherals (printers, projectors, etc.).Managing Windows servers 2000-2003.Administering electronic security system, CCTV, access system, building control.