• Design and conceptualize consumer product manufacturing systems (food/beverage, cosmetic, industrial, pharmaceutical)• Update and improve existing applications for production systems• Create project cost data for internal presentations and external bidding via RFQ• Inbound and outbound calls to vendors and exhibit strong customer service via phone• Setup support resources post-completed project• Provide intermediate project management for installation teams (fabrication and rigging) • Check process flow drawings and calculations for full system integration. Responsible for mechanical design, P&ID development, equipment specifications/sizing/procurement, installation supervision and start-up commissioning of process systems in the food, beverage and pharmaceutical industries.

• Provided AutoCAD 2D concept drawings for food and beverage manufacturing projects• Familiarized with food and beverage manufacturing equipment and process design SOPs• Conducted and answered phone calls in friendly and patient manner with vendors for equipment costs• Effectively managed fabrication and installation teams on-site during project building phase• Provided technical support for production system specific protocols• Politely guided and worked with facility operators to commission new and improved systems

• Lead campus ambassador and Surface Pro technical support• Organized presentations for campus staff and students to provide operational support through Windows 8 Beta• Managed and maintained data information feedback• Analyzed data to generate reports for management team remotely using Microsoft Excel (graphing, scheduling)• Developed most efficient ways to use people, machines, materials, information, and to meet production goals• Optimized methods of business organization• Performed systematic surveying to build Windows 8 culture and user-friendly experience versus competitors

• Intermediate level technical support and customer service for oil drilling machinery vendors• Conducted root cause analysis and compiled reviews and reports to Sr. Engineers and Gulf Coast operations staff with Microsoft Word template• Tested facility made rubber drilling components for potential chemical/physical property efficiency under varying conditions. • Provided weekly updates for project percentage completion and client status updates from Chevron, Exxon Mobil, Jack St. Malo, Guara Lula