Billing Manager
Current• Manages a multi company billing department with a staff of 49 employees. • Ensure the accurate and timely processing of positive pay transactions. • Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. • Advise staff regarding the handling of non-routine billing transactions. • Assist in development and implementation of new procedures and features to enhance the workflow of the department. • Provide training to new and existing staff as needed. • Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc. • Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff.
