Franchise operations or director

• Provided leadership and business solutions at a strategic level for 5 franchise groups in 6 different states and 17 locations. • Provided support to franchisees to ensure the successful openings of 4 new Egg and I locations in 3 states, Assisted with hiring GM’s/KM/s, place orders, trained new associates.• Monitored franchise sales, profits, and operation standards and advised operators on business results.• Liaison between the company and franchisee to leverage resources, promote best practices and to align business objectives.• Provided timely and constructive feedback for performance improvement, and ensured the highest level of hospitality, service and products to all guest. • Documented and reported critical incidents and franchisee issues, through regular store visits, and with bi-annual inspections. • Assisted in helping Franchisee win the, 2014 State of Nebraska winner of the National Restaurant Association, Good Neighbor Award for community involvement.

·Joined the franchise sales team in 2007 and covered the upper Midwest and the Pacific NW and Southern CA.·Expert Knowledge- UFOC-FDD·Drove qualified prospects to Discovery Day.·Provided legal disclosure documents·Worked extensively with Operations, Real Estate, and Construction, Corporate Attorneys and transfer team. ·Identified territory and market potential·Responsible for locating and recommending high potential real estate from demographic studies to market planning. Analyzing all lease agreement, for acceptance or rejection. Developed strong relationship with real estate agents. ·Able to relate to a wide variety of people, couple, partners, companies

· Responsible for development and implementing the franchise sales program for this start up concept.· Developed Discovery Day events · Worked with Franchise Brokers through out the nation· Worked closely with Franchise sales partners.· Developed a high impact sales presentation and held seminars for new prospects that resulted in top seller of 9 franchises, 1 Area Director Agreement and a 3-store agreement in LA.· Worked through all the sales process with prospects; including but not limited to acquiring financial application, answering questions on UFOC, assisting prospects in securing loans for funding and awarded franchise agreements, also attended nationwide franchise shows.(IFA,IFE and Franchise Opportunity Expos )· Managed all Real Estate activities (demographic studies, site selection, LOI, lease negotiations and construction)DIRECTOR OF OPERATION · Wrote and trained all employees and franchisees in new operation, training and implemented future oriented “6 week out” manual.· Trained new franchisees on design and construction of all Squeeze locations.· Developed new products from quality assurance to naming and compliance standards for all franchisees.· Director of Operations for 6 franchise stores· Vendor sourcing and negotiating

Managed, hired, trained, supervised, reviewed and mentored staff of 75. Directed all sales, marketing and advertising efforts.Analyzed and reviewed all operation, assuring efficient and profitable operation of the restaurant, positioned business to respond rapidly to capitalize on restaurant-industry trends.

Consulted and helped launch 2 brand new restaurant concepts.Trained new managers, and new employees.Complete operational responsibility including developing new menu items, cooking techniques, organization & implementation of entire concept.

Generated 1.6 million sales volume in 4 locations.Built sales through excellent customer service, strong management, clean atmosphere & excellent operational effectiveness. Aggressive pursuit of sales resulted in 15-45% sales increase and awarded top sales performance in Denver Subway system.Successful operation of these stores attributed to tight cost control on food, paper, labor, utilities, and strong marketing plans. Achieved under 4% turnover from 1991 through 1997.Implemented employee of the month program, incentive program and bonus for managers, resulting.Strong management skills and excellent customer service ability resulted in store becoming a training facility for new Subway franchisees.Net profits were 1.8% over budgeted target goalDirector advertising boardSolicited sales contact from Cherry Creek School District which consisted of 2 individual schools.