Underwriter for City Housing Program, working to provide comprehensive coverage for 2-100 units.

I am actively remarketing and rounding our existing agency accounts along with our producers, and engage in new policy sales for all Property and Casualty lines. I serve as the agency resource for homeowners and auto policies expertise, including underwriting guidelines, rules and system processing in over 22 carriers. I enjoy developing industry relationships with underwriters, carrier reps and agency stakeholders. I strive to share difficult solutions, comparative coverage enhancement and coverage gap prevention ideas and product review for the benefit of my customers and my agency. I am guilty of being an insurance geek.

OUR MISSIONTo provide our children a positive, fun and safe environment to play and learn the fundamentals of football and cheerleading. We are dedicated to giving them the opportunity to develop strong values in teamwork, sportsmanship, respect, responsibility and skill development.

Responsible for inventory control, sizing and fitting, and purchasing requests for equipping over 150 football players ranging in age from 6-14 years old. Also responsible for attending Heads Up tackling coach sessions and ensuring those techniques are used by all coaches on our teams, to keep our kids playing safer, and ensure success in fundamemtals.

Defensive Coach & Statistician - working with kids from age 6 thru 13. Teaching Heads Up tackling techniques, defensive plays and alignments, and most importantly to have fun playing the game of football. It's always been important to pass along the fundamemtals, and to instill the joy of playing with and for the player next to you.

Staff Development working with Trainers and Management to develop and design the new hire and continuing education training manuals and e-learning modules.

Responsibilities included: NYS Licensed producer of insurance policies, specializing in the sales and service of Homeowners policies written all over the United States. Nominated by peers to serve as a Retention Captain on the floor, administering training for retention, writing articles for the monthly retention newsletter, and serving as a resource for customer retention tips and information during customer calls. Also responsible for full policy reviews with incoming customer phone calls, including contract language explanation; recognizing and providing insurance solutions for homeowners; review and determination of Home Replacement Cost using national Home Inspection resources; underwriting risk referrals and follow-up, and upselling products and services, including referrals to other departments for multi-line benefits. Continuously achieving high ratings in Customer Interaction and Quality of services, receiving awards and recognition for those ratings. Participated in several Pilot programs designed to help improve retention and efficiency for internal and external customers. Licensed in NY & 30 other states in U.S.

Responsibilities included: All aspects of store management ranging from customer service to quality assurance and P/L management to HR tasks and beyond. This includes but is not limited to hiring/training/coaching/retention of employees; building sales in new store location from ground up; production & quality management; controlling costs in payroll/supplies/machines; performed in Top 100 out of 1700 stores in company for quality and customer service levels for 4 years of tenure, also in Top 15 centers for all categories in 2003. Experienced in quoting/bidding w/ sales force, working with numerous outside vendors for bigger projects, and building relationships both internally and externally. Also very well versed in all aspects of the packing and shipping operations. Other areas covered in tenure are commercial account management including all bids for projects up to $120,000.00, and account conflict resolution. Was critical resource in district for opening of 2 different sign and banner centers and implementation of 3 waves of major IT implementations. Participated in 20+ pilot/alpha/beta tests of products, software, services and machines. Successfully implemented new programs designed to manage commercial account information and increase total sales and profit dollars. Personally responsible for success found in retaining and growing the dormant accounts to double their previous levels. Also responsible for all in-store marketing and customer satisfaction and quality assurance of all large jobs. Directed and assisted in printing production, project management, document and application trouble shooting and production of Graphic Design projects. Experienced using all of Fedex Kinko's Macintosh and PC based applications

Responsibilities included: Development and management of commercial and residential renovation projects valued from $1,000 to $50,000. Worked closely with the owner for the development of corporate strategy and planning, estimating and bidding processes, as well as assisting and supervising in all areas of field work. Also responsible for daily office duties in bid requests, A/R, A/P, and employee relations. Responsible for start up of new employee benefit program and employee manual. Also solely responsible for management of company when owner was out of town.

Responsibilities included: Headed up the GBC/Office Supplies division which involved sales presentations to diverse groups, new customer development, price quoting and bidding, purchasing of equipment and supplies, demonstration and setup of equipment, and customer service follow-up. Worked closely with president of company to organize and develop sales strategy and ad campaigns. Assisted in resolving customer equipment problems, and was privy to confidential corporate information.

Successfully implemented new programs designed to manage commercial account information and increase total sales and profit dollars. Personally responsible for success found in retaining and growing the dormant accounts to double their previous levels. Also responsible for all in-store marketing and customer satisfaction and quality assurance of all large jobs. Directed and assisted in printing production, project management, document and application trouble shooting and production of Graphic Design projects. Experienced using all of Fedex Kinko's Macintosh and PC based applications