Ted Carrick Email & Phone Number

Burlington, VT, US

Waterbury, Vermont, United States

• Manage and support a team of Dealer Service Representatives responsible for wholesale account and independent sales representative relationships, customer service and support, daily order processing and management, and.
• Business lead for the order to cash team in ERP Implementation and Improvement project
• Hire and train new DS team members
• Organize and structure DS team for optimal service and order management success
• Work with a team of 8 Dealer Service Representatives and assist with order management to provide exceptional service and support across all wholesale customer interactions.
• Prioritize and delegate tasks within your team to ensure prompt, professional responses to customer inquiries and needs.

Richmond, Vermont

• Develop and execute creative events and promotions to drive business inside and outside of the brewery
• Build relationships with customers and the surrounding community
• Enable taproom staff through constructive management practices and leadership
• Ensure a high quality customer experience through friendly and attentive service

Burlington, Vermont

• Vermont Works is a venture capital firm with a social mission to increase the economic prosperity of Vermont.
• Developed an integrated impact reporting plan including assessments, monitoring, evaluating, and reporting
• Filtered and selected relevant metrics from IRIS, the impact investing industry standard for measuring impact, and the B-Impact Assessment from B-Lab
• Scheduled a reporting calendar for investee companies and the fund as a whole

• Global Evolution is an investment manager specializing in frontier and emerging market fixed income. Their unique investment process incorporates environmental, social, and governance (ESG) indicators and provides.
• Developed an updatable ESG investment model supporting impact investing in emerging and frontier markets
• Consulted with Global Evolution’s research director on ESG inclusion and provided reasons for integration into the investment and research processes
• Created a marketing case linking sovereign debt investing to sustainable development

Relevant courses: Financing a Sustainable Venture, Finance for Innovators, Entrepreneurial Business Model, Leading for Sustainable Innovation, Business Strategy for a Sustainable World, Technology Commercialization and Entrepreneurship, Cost Model Accounting

• Developed relationships with retail staffs and inspired them to effectively promote the product. Ensured each account was properly merchandised
• Supported 22 retail partners across Northern California
• Offered in-store training clinics regarding technical work, mounting, and most importantly sales
• Effectively communicated product benefits to buyers and trade show attendees at the largest trade show in the snow sports industry (2010, 2011, 2013, 2015)
• Met with clubs, organizations, resorts, and medical professionals to advocate for the brand

Santa Cruz, CA

• Provided a quality experience to members and guests at one of America’s top golf courses. Merchandised and sold golf equipment; oversaw all aspects of shipping and receiving gear
• Managed 15 outside service employees. Hired, trained, scheduled and oversaw day-to-day operations
• Planned and executed all facets of golf tournaments including contracts, operations, scoring, and awards
• Provided expert golf instruction

Capitola, CA

• Managed a full-service ski and snowboard retail and rental store including a staff of eight employees. Maximized sales by engaging in friendly conversations with customers and sharing expert knowledge about products.
• Used creative problem solving and responsive customer service to resolve customer concerns
• Kept track of inventory while working with the hard and soft goods buyers to ensure a full assortment

Capitola, CA

Imparted expert knowledge to customers about ski and snowboard productsSupervised a sales floor, rental shop, and service shop with a staff of up to five employeesGained experience in retail merchandising on a constantly evolving sales floorKept track of inventory while working with the hard and soft goods buyers to ensure a full assortment

SIA Tradeshow Denver

Presented information and provided product benefits to retail buyers at the largest tradeshow in the snow sports industry

• Oversaw all aspects of event sponsorship across the US and Canada
• Coordinated events between local stores to ensure that the company was well represented and that all commitments were met
• Reported on the allocation of the sponsorship budget utilizing Excel and PowerPoint
• Tested and deployed promotional e-mails to specific segments of West Advantage members

Master Of Business Administration (M.B.A.), Sustainable Entrepreneurship Mba

Bachelor Of Business Administration (B.B.A.), Marketing

B.S. Degree, Business Administration; Marketing

Activities and Societies: CUAMA - CU American Marketing Association, RMIM - Rocky Mountain Investment Management