Ted Devers Email & Phone Number

Urbana, Md

• Responsible for growing the profitability of the small business customer base and will lead with a primary deposit relationship• Key financial advisor for the client, accountable for prospecting and acquiring new small business outside the banking center• Manage and build strong relationships with existing small business owners• Analyzes the clients financial condition and recommends alternative or additional financial services to best meet the clients immediate and long-term business and personal needs

• Responsible for directing and managing the day-to-day relationship and account activities for a top 5 financial institution • Guided and directed strategic sales/RFP initiative to land major opportunity in 2007• Served as senior level client liaison; provided guidance to internal teams leaders responsible for managing data services, lettershop print and production, analytics and strategy, and fulfillment services; identified new business opportunities; actively led daily/weekly status meetings• Nurtured and maintained exemplary relationships with clients to ensure that Harte-Hanks provided services that exceeded client expectations • Worked with clients to gain understanding of the client’s goals and developed strategies and plans for customer acquisition, retention, cross sales and up- sales

• Developed primary financial institution relationships that included several top 5 financial institutions• Implemented and managed direct mail campaigns that exceeded revenue goals• Instrumental in developing and managing a client retention onboarding program that contributed to a 16% reduction in the services cancellation rate of consumer benefit programs

• Directed and coordinated direct mail marketing campaigns that increased response rate by 1.1% resulting in over 6,000 new membership enrollments• Managed the creative process of marketing campaigns that included artwork design, co-branding, copywriting and proofing copy• Worked closely with client(s) and internal partners in developing strategic positioning including solution offerings and thought leadership

Assistant Vice President, Business Developer, 1998-1999• Served as Financial Services liaison with various divisions of Chevy Chase Bank (Banking, Consumer Lending, Home Equity, Business Banking, etc.); responsible for educating bank divisions on Financial Service’s visions, needs and business goals so they can drive leads and business to Financial ServicesAssistant Vice President, Credit Insurance 1994-1998• Managed the Credit Insurance division and directed and implemented direct mail and telemarketing programs that continually exceeded financial goals Financial Services Representative, 1989-1994• Brought in as key member of inaugural Financial Services sells team; continually achieved sells goals while meeting financial service continuing education requirements