Ted Dufner Email & Phone Number

Chalfont, Pa, Us

Chalfont, Pa, Us

Yardley, Pennsylvania, United States

United States

Greater Philadelphia Area

Iselin, New Jersey

Kennesaw, Georgia

Managed timely and accurate reporting for accounts that are in default to various investors and insurers. Worked with other default areas to ensure a smooth process, accuracy of information reported to various investors and insurers. Ensured compliance with directives, both verbal and electronic, from regulatory agencies, CFPB, GSE’s, investors and insurers for default services functional work groups. Worked with management to develop and implement new or revised processes and guidelines and realize process efficiencies and potential gaps created within Default Reporting department including developing policies and procedures for all areas of reporting Responsible for monthly delinquency reporting Assisted with implementation of new Tableau data warehouse for ad-hoc default risk management reporting Created report templates within Tableau to be used for daily, weekly, monthly, and ad-hoc report requests Housed all Reports and Report templates in company shared drive Created monthly compliance quality control reports Handled all internal audit requests for default department Point of contact for investor, state mandated and internal audits for default area Created data parameters for monthly management monthly report card

Fort Washington, Pa

Horsham, Pennsylvania

• Managed process of and assisted in negotiating new servicing acquisitions• Coordinated with necessary departments in identifying concerns and issues with potential agreements• Ensured departments remained focused and involved through resolution of concerns and issues and confirmed proper resolution is memorialized contractually• Abstracted terms of new trades within days of closing • Disseminated general knowledge of deal structure company-wide• Responded to questions and clarified deal abstracts for internal departments• Coordinated closing documents and binders• Ensured all exhibits and schedules are prepared, finalized, fully executed, and scanned• Assisted senior management in providing operational directions as to servicer’s obligations and responsibilities under servicing agreements, trust agreements, joint ventures, and power of attorneys• Provided training to internal staff as warranted• Assisted Vendor Management Department as needed• Developed Acquisition process flow and template for due diligence process• Created deal abstract database for general information on all closed deals• Reviewed contracts for vesting information and updated company matrix with the correct information

Horsham, Pennsylvania

•Responsible for a portfolio of delinquent mortgage loans· Determined appropriate Loss Mitigation workouts to offer homeowners· Collected financial documentation and determined affordability of mortgage payments· Ran calculations to and scenarios to determine eligibility for workout options· Handled incoming and outgoing calls to borrowers. · Resolved delinquencies through different loss mitigation options· Discussed options with borrowers, attorneys, and authorized third parties· Followed federal and state compliance laws· Submitted proposed deals to investors for approvals· Worked with realtors to list and sell properties as a short sale· Worked with title companies to proceed with Deed in Lieu· Handled overflow calls from other team members· Worked special projects as assigned· Assisted manager with fielding questions from new hires

Chalfont, Pennsylvania

Fort Washington, Pennsylvania

Managed team of ten document coordinatorsResponsible for managing day to day workloadApproved time requestsDrafted performance reviewsHandled disciplinary issues in conjunction with Human ResourcesWorked with internal Quality Control to ensure any mistakes made by team were reviewed and corrected as necessaryEnsured compliance on all document types from a state and national level

Fort Washington, Pennsylvania

Responsible for appearing as a corporate representative on contested and litigated cases. Reviewed and executed discovery requestsAttended trials, depositions, and evidentiary hearings on behalf of the company Worked closely with outside counsel as well a corporate in house counsel

Oversaw the operations of the assigned team of Foreclosure Litigation Specialists; managing the daily workflow,scheduling work, assigning tasks, controlling costs, auditing work, correcting errors, measuring performance and reviewing performance measurements, preparing quarterly progress reviews and annual performance appraisals, managing special projects; Managed and motivated a team in an effort to achieve goals including: building the team, setting direction, establishing a team climate and shaping team member attitudes. Inspired and engaged team members toward ownership of the team vision and establishing a self-directing team; shifting more responsibilities for managing the work to each team member. Coordinated training goals with the Training Department for team members. Identified necessary or required knowledge and skills Determined appropriate training methods and identify sources. Identified and providing job aids/tools. Reinforced training with on-the-job coaching, teaching team members how to manage work processes effectively Monitored progress through regularly scheduled meetings as well as informal contact. Provided feedback to team members and ongoing support through one-on-one meetings among othersReinforced and rewards proper team behaviors and recognizes/rewards various accomplishments Supported the team development by mediating conflict within the team and helping the team members learn to trust one anotherEncouraged team members to identify opportunities for efficiency improvements and process optimization.. Performed administrative functions like securing, amending or deleting security tracking PTO, approving timecardsEnsured compliance of the team with investor and regulatory requirements and GMACM policiesPerformed the tasks of the Team Manager in their absenceUnderstands legal concepts and court processes Recognized legal issues and deviation from accepted practiceCollaborated in implementing solutions

Accepted promotion to this position in April 2012Assisted in testing, enhancing, and implementing Litigation DatabaseResponsible for training of new hiresAttended meetings on urgent prioritiesAssisted with creation and publication of department Policies and ProceduresScheduled appearance on monthly calls with default counselTeamed with Training and Development to create Phase 2 training module for litigation new hiresHandled special projects as assignedAttended to same responsibilities as a Foreclosure Litigation Specialist

Reviewed litigated and contested matters, obtain supporting documentation, and forward to attorney and/or Legal LiaisonConducted a complete review of the foreclosure file to ensure all default and/or court timeframes are met Requested and review all updated documentation from investors, insurers, and agencies to ensure compliance Managed foreclosure proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, realtors, appraisers and any other party involved with the foreclosure Monitored the attorney's performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the foreclosure processTracked status of pending litigation by updating all systems/databasesPerformed required research on any loan with questionable items such as the application of payments, proper foreclosure notification, who to foreclose in the name of and any other situation that may ariseActively reviewed and pursued all loss mitigation alternatives in all appropriate customer circumstances and forward any potential customers to the appropriate Loss Mitigation Department for considerationCompleted analysis of potential loss/litigation and provide formal recommendations to management to reduce foreclosure expenses and mitigate losses in conjunction with external and internal legal recommendationsRecognized legal issues and deviation from accepted practiceReviewed legal pleadings and attorney analysis Escalated all complex litigation, class action suits and risks to management and/or internal Legal department

Audited foreclosure and bankruptcy documents in accordance with applicable requirements using policies and proceduresDocumented loans not able to be executed on internal system and refers loan to appropriate firm for correctionPrepared documents required for certification, execution or notarizationMaintained system integrity via input of data and tracking. Entered or imported electronic loan data on inventory control system Coordinated delivery, setup and research of documents for foreclosure and bankruptcy files Ensured receipt and delivery of documents and information, sighting exceptions and recommending necessary resolutionsHandled various inquiries/problems relative to the execution of documents in the foreclosure or bankruptcy process and coordinates resolution with all necessary partiesAnalyzed affidavits and other document types that require execution as part of a foreclosure or bankruptcy process to ensure policies and procedures are in place to properly execute documentsMaintained effective ongoing communication with servicing areasCooperated, shared, and supported the goals of the corporation Participated constructively in meetings Provided training and instruction for internal and external customers. Developed and maintained good working relationships with both internal and external customersOther duties and special projects as assigned Udren Law Offices, P.C.

Responsible for setting files up for Pennsylvania Conciliation Conferences and New Jersey MediationsCorrespond with client and housing agencies to facilitate a workout solutionCommunicate with staff of attorney's on direction of filesAppear at Philadelphia county conferences to better facilitate agreementsField phone calls from client, housing counselors, and borrowers in regards to the conference guidelines and workout decisionsRelay decisions from client to the court, housing counselor, and borrowers

Philadelphia, Pennsylvania

Conciliation Conference LiaisonResponsible for setting files up for Philadelphia County Conciliation ConferencesCorresponded with client and housing agencies to facilitate a workout solutionCommunicated with staff of attorney's on direction of filesAppeared at conferences to better facilitate an agreementDistributed files based on county and conference datesFielded phone calls from client, housing counselors, and borrowers in regards to the conference guidelines and workout decisionsRelayed decisions from client to the court, housing counselor, and borrowersCreated procedures with client

Responsible for timely mortgage insurance claim processingCommunicated with insured to ensure needed documentation received in order to process the claimsReviewed and approved offers on Real Estate Owner propertiesDetermined coverage and payment options based on individual insurance policiesMade necessary adjustments to claims to ensure within policy guidelinesReviewed supplemental claims received from insured and determine if claim falls within payment guidelines

Worked portfolio of over 140 litigated loanAppeared as corporate witness at court hearingsHandled mediations, depositions, and trials as neededFollowed up on progress of cases in portfolioDrafted settlement agreements and presented to management for approvalCorresponded with clients and investors on case progressionIdentified at fault departments within Wells Fargo responsible for the litigationExecuted affidavits on behalf of Wells FargoDetermined if loss mitigation was available as means of settlementDealt with counsel and discussed most productive course for litigation

History

Secondary Education And Teaching