Ted Gordon Email & Phone Number

Stockport District, Gb

United Kingdom

Wilmslow

Store manager responsible for the growth and development of Trek Wilmslow.Control of P&L, staff development, merchandising, VM, events management and marketing.Experienced in all aspects of specialist retail. current focus is on improving business processes, developing staff, growing customer base (both B2B and B2C) and coaching.

Manchester, United Kingdom

Leadership and business management coach. Working with people to improve their leadership and business management through improved communication and understanding.I am a natural and progressive leader who believes communication is key to success. I believe in developing strong teams and a visible progression plan. I constantly pursue that which inspires me. Helping people has always been central to my success as a salesman, manager, coach and as a special constable. I am driven, focused and dedicated and have developed my business acumen through the success of multiple retail stores, building strong and motivated teams, as sales manager and as a leadership coach. The combination of exacting standards, an inclusive, motivational approach and my constant desire to improve peoples’ understanding ensures excellent customer experience and a positive, friendly workplace.My goal is to use my experience to create strong leaders, cultivate passion and increase business success through improved understanding and by developing people’s communication skills, ensuring maximal financial performance of individuals and teams whilst providing customers with a world-class experience

Manchester, United Kingdom

Head of retail, sales and business development. Accountable for company financial growth and day-to-day management of the customer service team during an accelerated growth period. Managed four direct reports with 20+ indirect reports in areas of business development, HR and training. Identified market trends, customer profiles and analysed sales, purchasing and pricing structures. Defined company strategic and financial goals and initiated succession planning.• Reduced staff turnover by 20%• Reduced number of retail channels by 33% whilst increasing turnover• Increased GPM 15% for key product lines through pricing structure evaluation• Improved user experience of website through consultation• Increased retail offering of e-commerce platform adding drop-shipping and finance options• Developed and implemented marketing and social media strategy including events, print advertising, sponsorship and merchandise• Recruitment of photographer, designer, brand manager, CAD designer and web developer to continue execution of strategy

North West, England

Accomplished manager at store and regional level. Store manager of six branches with a history of increasing performance, developing staff and exceeding KPIs. Initially part-time sales assistant while studying at university, progressing through store manager to regional support manager. Reporting to regional manager and direct to managing director and executive board. End to end management of up to 30 direct reports in store manager roles and 125+ indirect reports at regional level. Excelled in using KPIs, P&Ls and local market information to develop bespoke strategies for stores. Worked on the location and opening of multiple new stores as well as project manager for struggling branches. Recruitment specialist and experienced in HR.• Accountable for store turnover of £1-7m and regional turnover of £25m+• Improved stock-take results and increased audit scores by 20%• Reduced staff expenditure by 15% • Implemented effective succession plan in all managed stores• Delivered in-house and bespoke training courses across the business• Generated 30% increase in business through local events

This is freelance work where I can use my passion for design and photography along with the skills I have developed through university and other study.I am always looking for new ways to develop my portfolio and pursue new opportunities

Ba(Hons), Transport Design

Bachelor Of Arts - Ba(Hons), Transport Design, 2:1

Education record