Ted Johnson Email & Phone Number

Murrieta, CA, US

Dublin, CA, US

• Oversee the overall operations in a single store location, provide guidance to staff, and function as a liaison between upper management and frontline employees. Maintain focus on achieving business objectives and.
• Create, plan, and execute processes to improve on all opportunities surfaced from weekly KPI reports.
• Established an environment of growth potential for leaders and hourly associates. Actively Involved in the creation and execution of all employee IDPs. This results in several high potential leaders for the company.
• Ensuring elevated levels of guest satisfaction through excellent service, store appearance, and strategic merchandising.Highlights: I have taken my store maximum of five strikes to a one strike store in less than 1.

• Developed this business from the ground up. Opened in Summer 2014 and remains open today. Business has grown at an approximate year over year rate of 20%. As well 90% return repeat customer rate and a perfect five-star.
• Oversee and execute all the operational needs of an innovated small business franchise. With an emphasis on outstanding customer service and exceptional craftmanship. Business has now stemmed into repairs and.
• Created Website, designed marketing plan, and executed financial management strategies with an emphasis to stay under 2% advertising cost. Currently marketing and advertising cost are 0.25% from revenue
• Stabilized business and growth. Now independent of me and operated by family members

• Authority over the compliance and effectiveness of all Asset Protection Shrink programs and activities within 10 district and 82 stores throughout southern Ca. Efforts resulted in shrink reduction in 100% of all.
• Trainer and co-creator of the company’s high Shrink stores focus program. Successfully implemented and taught shrink reduction to Focus stores and leadership throughout the organization. Program resulted in 100% shrink.
• Manage the investigations of all major crimes and criminal activity. Recognized as a top producer of case resolutions year over year. 99% successful admission rate. Seen as an expert advisor/mentor in the field of.
• Worked and partnered with Regional Directors to analyze poor operational processes. Created new methods that improve efficiency and Profitability. Programs include the development of a new Waste and Disposal program.
• Develop and ensure strong relationships partnerships and communication skills at all levels of the organization to include Corporate/District/Store/Operations as well as other Loss Prevention/Safety Industry.

Atlanta, Georgia, US

• Fully responsible for all Operational processes and Asset Protection functions in districts throughout the Pacific South. Provided year over year shrink and accident reduction. Achieving shrink goals 6 out of 7 years..
• Organized the strategy of on staffing and placement of high potential individuals. This included the hiring of Asset Protection Multi Store Managers and in store Operations Managers. Several of these leaders are now.
• Managed In-Stock integrity and served as a liaison between the stores, Buyers and the Distribution centers. Reduced and maintained less than 200 outs per location weekly from inventory levels over 175K.Researched.
• Establish Focus programs for higher risk and operationally troubled stores with an emphasis on a timely recovery. Program successfully reduced shrink in 100% of stores on the program.
• Reduced cost of General Liability claims as well as Workers Compensation incidents. Established recognition programs in each store that reward positive behaviors and days without an accident. Undeniably creating a.
• Methodically monitored districts / stores P and L’s. Formulating Financial strategies by store to solve expense issues and realign the stores to these strict expectations. Campaign for plan changes based on unrealistic.

Atlanta, Georgia, US

• THE HOME DEPOT REGIONAL DIRECTOR OF ASSET PROTECTION
• Oversee and responsible for the Asset Protection Dept. for The Home Depot’s Pacific South Region. Including Hawaii and Guam. Directly responsible for Shrink, Safety (WC, GL and OSHA), Environmental compliance and.
• Meticulously Hire, Train, Develop and Manage all District Asset Protection Manager in the region. Recognized as the top performing team in the company.
• Oversee and manage all internal and external theft investigations suspected unethical conduct accidents workplace violence fraud waste or abuse to ensure that activities are conducted within the framework of.
• Built relationships while working side by side with Regional Vice President, as well all Regional level Directors to give and gain support of important programs and agendas. Many programs adopted by the company and.
• Work directly with Corporate leadership to create yearly budgets and goals. Present results of any proof of concept programs and provide statistical evidence to move forward or discontinue. Helped to rewrite and.

Atlanta, Georgia, US

Provided all direction over Shrink and Safety standards in 10 to 15 Home Depot Stores. Directly responsible for year over year shrink reduction. As well minimize and improve year over year all customer related accidents and associates injuries. Establish positive safety programs that involved every associate and recognized excellent results. Identify.

US

• As a Field Asset Protection Manager, I was assigned to 4 to 7 store where I managed a staff that included the AP Manager and Agents. Drive shrink management and shrink reduction by ensuring:
• Physical security standards were met every day.
• Driving down shoplift activity through AP team productivity and Law Enforcement partnerships.
• Aggressive Internal Investigations.
• Team Member awareness and knowledge. Constantly improving customer service.
• Build Partnerships with store management and district leadership.