Ted Lawrence Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Schedule calls with Sales Directors/AM’s to position Lenovo ISG products and spiffs• Craft weekly emails to inform Sales Teams of latest product offers/generate excitement for Lenovo ISG• Meet with Lenovo Field Teams to strategize on how to position Lenovo ISG w/new and existing customers• Work the table for Lenovo Better Together Days to showcase Lenovo product lines and spiffs• Generate excitement and fervor for Lenovo ISG products and initiatives• Liaise with Solution Architects to discover full scale solutions for customers within the same market• Employ detailed sales strategy to adhere to personal and team goals• Utilize forecasting tools to communicate relevant and timely information to SM’s/AM’s• Collaborate with Lenovo CAMs and other regional teams to facilitate and optimize growth opportunities• Apply product and company knowledge to distinguish Lenovo brand from competitors• Perform customer calls to diagnose customers infrastructure environment and needs• Create a BOM for customers server and storage needs based off discovery calls• Facilitate with any Lenovo ISG related needs for the AM from configurations to deal registrations

Chicago, Illinois, United States

Responsible for effectively overseeing the Product which includes:• Assist with the sprint and roadmap planning and UX/UI design of new product features• Define product requirements within product requirement documents (PRDs) to help our development teams understand what is expected for the UX/UI of the newly designed • Liaise with all departments to conduct market research and gather requirements • Provide QA testing for all new features in our Staging environment before pushing to Production• Troubleshoot all New Relic alerts that come in response to reporting failures within the product• Work with our offshore team to rectify any script discrepancies that would cause failures on New Relic• Liaise with all end users to conduct market research on how they use our product to get idea for new features or enhancements• Help oversee the planning and UX/UI design of new product features• Compare BCV products to competitor products in order to assess market competition and where we can improve • Provide QA testing for all new features in our Staging environment before pushing to Production• Troubleshoot all Product Support questions when a problem with the product arises• Track and report all product bugs within the JIRA

Chicago, Illinois, United States

• Execute the set-up of all administrative materials for new hires including: Gmail, Slack, Dropbox, Lessonly, Project Game Plan• Configure all new BCV Team members in BCV’s proprietary social media tool prior to New Hire training• Lead New Hire trainings – specifically around the use of BCV’s proprietary social media tool• Support and mentor new employees at BCV throughout their on-boarding process (and beyond)• Plan and develop training schedules for all new hires• On-board new hires and assign them to training sessions• Set up all new BCV Team members in BCV’s proprietary social media tool• Teach all new BCV Team members how to effectively use BCV’s proprietary social media tool• Develop step by step training guides on how to use BCV’s proprietary social media tool• Build, maintain, and lead new hire and ongoing trainings for BCV Team members• Coordinate trainings with Senior level BCV Team members to teach their designated areas of expertise to new BCV Team members• Lead a weekly “Office Hour” meeting for new BCV Account Team members to facilitate learning• Schedule 30/60/90 Day Check-In Meetings for new BCV Account Team members to support growth

Chicago, Illinois, United States

Chicago, Il

-Deliver fully-integrated digital campaigns and account management for clients.-Foster community engagement with clients’ brands across social media platforms (Facebook, Twitter, Google+, YouTube, Instagram).-Works closely with a creative production team to plan and develop nimble, visual content for client channels. -Monitor clients’ social media channels, initiate conversations with and respond to community comments referencing established brand and community guidelines.-Monitor broader digital conversation regarding the client, and develop recommendations for clients as appropriate.-Generate, collect and analyze metrics to identify trends and themes, optimize program strategy and content and prepare social media reports for clients.-Play a role in digital program development and execution.-Keep abreast of social media marketing trends, research new channels and identify opportunities to connect the public with our clients’ brands and programs, and share key insights/learnings with the team.-Advise on targeted digital ad buys, execute and optimize Facebook ad and other digital ad campaigns.

Southfield, Mi

-Helping our new AFLAC candidates get familiarized with and complete the Health and Life Insurance Licensing Exam Course.-Scheduling all State Licensing Exams for new AFLAC Candidates as well as applying for their State Licenses to sell insurance.-Helping candidates complete their contracts with AFLAC, officially certifying them to become AFLAC Agents. -Making Calendar Schedules for New Agents to attend Sales School.-Running the day to day operations of the office, such as; answering phones, ordering all brochures and supplies for the office, scheduling all meetings and conference room hours for the month, building situation codes for different commission structures, transferring accounts from agent to agent, helping agents file claims, looking up and printing servicing copies for agents, serving as the main liaison between the Agents and District/Regional Sales Coordinators. -Processing Independent Surveys that were sent to each of our clients. These surveys asked general questions about their agents and if their accounts were being serviced properly. -Sending all positive surveys to the corresponding agents and making sure that those agents followed up with those accounts for referrals. -Sending all negative surveys to the District Sales Coordinators and making sure that they personally followed up with the account and assigned a new agent to the account. -Calling all accounts with a negative survey to make sure a District Sales Coordinator followed up with them. Making sure that I left the account with a feeling of satisfaction or that their issues were being addressed. -Calling all lapsed and pending accounts to let them know that their account was lapsed or pending and how to get that account back into good standing. -Making sure accounts had a link to their agent as well as holding accountability for their agents and any issues they had with their accounts.

Oakbrook, Il

-Tasked with completing a template for the monthly newsletter that was sent out to all employees and clients of CVM Solutions, a Kroll Company.-Completed writing revisions to multiple CVM documents that needed to be updated within the company catalog.-Created new, need based User Guides for clients with frequently asked questions about particular aspects of the software and Force.com interface.-Multiple hours on phone calling prospective clients as well as clients already in the CVM database in pursuit of gaining attendees to different CVM Solutions functions. -In office experience with answering emails and setting up meetings with different product teams within CVM to come together to accomplish objectives by specified deadlines.

English Language And Literature/Letters

Business Administration, Management And Operations