Ted Lehman Email & Phone Number

Woburn, Ma, Us

Installed, tested, aligned, repaired, and maintained Covaris’ sample preparation laboratory instruments (Focused-Ultrasonicators with Adaptive Focused Acoustics™ Technology) in laboratories and hospitals. Scheduled and provided frontline support for customers throughout territory (West Coast region). Performed new equipment installations. Trained and mentored Field Service Engineers. Gave technical feedback on products to Engineering and QA. Used computer systems to update service requests, facilitate parts shipments, and submit reports. Collaborated on creation of technical documentation. Supported co-workers with troubleshooting, technical knowledge, and experience. Traveled extensively.

Installed, tested, calibrated, and serviced Roche’s clinical laboratory diagnostic equipment (chemistry and immunoassay analyzers) at hospitals and reference laboratories within California. Provided emergency on-call support throughout the Western region. Used computer systems to update work orders, track inventory and service, and submit service reports. Performed new equipment installations. Set-up IT infrastructure. Completed continuing training and education. Supported other FES’s with troubleshooting, technical knowledge, and experience. Earned Roche Diagnostics Premier Performer Club Crystal Level Award 2015. Traveled extensively.

Irvine, Ca, Us

Installed, tested, calibrated, and serviced ASP’s biomedical equipment (sterilizers and endoscope reprocessors) in hospitals and surgery centers within California. Provided emergency on-call support throughout the Western region. Educated customers regarding correct use of equipment in clinical setting. Generated and sold service agreement contracts. Used computer systems to update work orders, track inventory and service, and generate reports. Completed continuing training and education. Worked with Manufacturing and QA on quality improvement issues. Supported co-workers with technical knowledge, troubleshooting, and experience. Earned Outstanding Achievement Award for 2010 Regional Top Contract Growth, Pacific Coast Region. Earned Teamwork Award for Coordinating Customer Care in 2011. Traveled extensively.

Troubleshot, tested, and repaired or arranged for repair, biomedical equipment throughout hospital. Performed or scheduled periodic preventative maintenance on equipment. Managed service contracts and vendors, and interacted with customers to maintain equipment for hospital sites. Used computer systems for reporting and documenting activities.

Los Angeles, California, Us

Troubleshot, serviced, tested, repaired, and maintained all types of biomedical equipment in operating rooms and throughout the hospital, such as: anesthesia machines, respirators, cell-saver machines, heart monitors [patient and central station], infusion, balloon, and syringe pumps, light and camera systems for endoscopy, TEECG, and a variety of surgical instrumentation including lasers. Aligned work and aiming beams and verified operations on CO2, ND:YAG, & rental lasers. Assisted users with equipment problems. Investigated Incident Reports involving equipment. Performed equipment upgrades and modifications. Maintained computerized productivity report system.

Troubleshot and repaired patient monitoring systems in factory, including heart monitors, defibrillators, pacing units, & PC-based Central Stations. Worked with Design Engineers to detect and correct equipment design and manufacture problems found during repair. Experienced with digital, analog, and microprocessor-based circuitry. Provided customers troubleshooting and component-level repairs of equipment by phone. Helped customers and sales representatives with operational concerns.

Bachelor Of Science (Bs), Engineering Technology In Electronics

Associate Of Science (As), Electronics Engineering Technology