Ted Phaniphon Email & Phone Number

Los Angeles, CA, US

Irvine, California, United States

• Reduced system downtime by 20% by promptly troubleshooting system stoppages and implementing best course of action for maintaining system uptime.
• Improved issue resolution time by 25% by effectively communicating and troubleshooting software problems with off-site Symbotic software engineers and on-site management
• Successfully operated the system via custom GUI, ensuring safe and proper functionality, contributing to a 30% increase in overall efficiency
• Decreased automated robotic vehicle failure rates by 18% by accurately assessing causes and providing detailed notes and alerts to service personnel.

Irvine, California, United States

• Processed and monitor the flow of the automated storage and retrieval system, attain maximum throughput of 1356 cases per hour for outbound and 1500 cases per hour for inbound
• Performed pre-production checks on automatic inbound and outbound to ensuring equipment is constantly kept in proper runningstate by maintaining sensors, conveyors, and surrounding area clean and non hazardous.
• Assessed cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention.
• Reported all out of specification conditions and perform root cause corrective action and maintain continuous operation of system components
• Applied and trained new team members with different scenario establish a deep understanding of equipment for better efficiency

Roanoke, Texas, United States

• Improved cycle time by 30% and reduced waste materials by 25% by aligning workplace protocol with 5S standards
• Implemented continuous improvement initiatives through incremental changes of business operations with Plan Do Check Action Cycle, JES, SOP, and JIT to drive efficiency and improve quality while minimizing waste.
• Followed principles of global manufacturing system and six-sigma to maintain all aspects of safety, people, quality, responsiveness, and cost within an inventory control hourly team, achieving a 99.8% defect-free rate.
• Implemented and cultivated safety culture to enforce workplace safety rules and policies, resulting in a 40% decrease in workplace accidents and a 95% compliance rate with safety audits
• Established and maintained strong working relationships with employees as well as their union representatives to properly resolve grievances with human resources and the union

Roanoke, Texas, United States

• Identified and corrected inventory discrepancies by reviewing receipt source corrections, miscellaneous adjustments, request counts, and cycle count inventories to remain within an annual physical cost margin between.
• Fulfilled over 95% of customer orders on time by assigning daily physical inventory cycle counting, proactive inventory letdown moves, and warehouse stocking reconfigurations
• Improved and maintained manufacturing performance indicators, such as productivity, quality, safety, and efficiency, by creating meticulous daily production reports and enforcing attendance policies, company protocols.
• Ensured compliance and quality standards by accurately recording and processing over 10,000 customer orders per year, using One Network, eSAP portal, and Internal Mainframe System
• Helped provide seamless transition of order fulfillments between outbound and inbound shifts via cross-functional meetings

Roanoke, Texas, United States

• General Motors Contractor:
• Prevented future errors using root cause analysis and other preventive measures which lead to resolutions of over 400 inventory discrepancies per month, ultimately increasing inventory accuracy by 500%
• Prepared and verified shipping documents for over 200 parts per week, ensuring 100% compliance with ITAR and CFR49 protocols for timely delivery to customers

Roanoke, Texas, United States

• General Motors Contractor:
• Managed issue resolution for all material returns across 362 dealerships by categorizing each return and subsequently performing actions to responding to each
• Developed and communicated material returns policies and procedures to dealership, district manager after sales, and regional director, improving clarity and consistency across the organization.
• Facilitated a more simplified and efficient returns and inquiries system, reducing time by 50%, cost by 30%, and errors by 40%

Roanoke, Texas, United States

• General Motors Contractor
• Completed over 200 patrols per month, preventing and detecting any signs of intrusion and ensuring the security of the premises
• Responded to and authenticated over 400 employees, visitors, and others per week, maintaining a high accuracy and compliance rate of 99%
• Wrote and submitted daily reports of any irregularities, such as equipment or property damage, theft, unauthorized personnel, or unusual occurrences, with 100% quality and timeliness

Fort Worth, Texas, United States

• Welcomed, seated, and served over 100 guests per shift, ensuring a warm and friendly atmosphere
• Achieved a 90% guest satisfaction rate and received positive feedback from repeat customers
• Coordinated and managed seating and dining flow, maximizing restaurant occupancy and turnover by 20%
• Performed opening and closing duties, as needed, maintaining high standards of cleanliness and safety
• Assisted others with side work, such as cleaning, stocking, folding silverware, etc., contributing to the efficiency and quality of the service
• Helped fellow team members and other departments wherever necessary, fostering positive working relationships and collaboration

Justin, Texas, United States

• Assisted head coach in coaching, training, and mentoring over 20 program participants, improving their skill level and performance by 30%.
• Received positive feedback and recognition from head coach, program participants, and parents for serving as a role model and mentor.
• Coached program participants on proper stretching, running form, and hydration, ensuring their safety and health.
• Prepared, organized, and led weekly lessons, covering various aspects of tennis such as rules, techniques, strategies, and etiquette.
• Encouraged and cheered for all participants, creating a supportive and fun environment.
• Participated in games and workouts with the team as needed by the coaches, demonstrating teamwork and commitment.

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

Associate Of Arts And Sciences - Aas, Business Administration, Management And Operations

High School Diploma, Mechanical Engineering