• Dedicated customer service manager with 20+ years’ experience in “big box” retail and food service arenas. Consistently achieve record-high customer satisfaction ranking and sustained improvement to the bottom line by identifying under-performing operational areas and implementing new, strategic processes.• Respected leader and developer of customer-oriented teams; instill a shared, enthusiastic commitment to customers as a key driver of company goal attainment. Lead by example and ensure the execution of safety, security, quality and store operational policies.
Listed skills include Customer Experience, Team Oriented, Retail Displays, Retail Sales, and 16 others.