Ted Werner Email & Phone Number

Ted Werner is a Director, Customer Service: Business Intelligence and Project Services at Staples at Staples Advantage. He possess expertise in project management, customer service, contact centers, business process improvement, organizational reengineering and 1 more skills. Colleagues describe him as "Over the past three years, I had the good fortune to work with Ted, who was my director. Recently, I retired from Staples to pursue my interests in writing and workforce performance coaching. During my career, I worked with a number of senior managers and Ted stands out as one of the exceptional few superior leaders and managers. What makes Ted superior? First, he is an empathetic manager who authentically cares about those who work within his organization. He understood that a great organization is a synthesis of good people operating within an enabling environment, which he persistently worked to create. Second, he is a strategic thinker. While many senior managers were very tactical in focus, we were able to construct a coherent strategy and framework to achieve desired business outcomes. Third, he was willing to take calculated risks in pursuit of meaningful business results. We pursued difficult and complex solutions, where achieving desired outcomes were not always guaranteed. If mistakes were made, they were looked upon as learning opportunities. Fourth, he was open-minded yet assertive. Typically, we discussed, debated, explored, and decided. Throughout this entire process, he was clear as to his expectations. Great managers and leaders are exceptions to the rule. Ted is one of those exceptions."

Listed skills include Project Management, Customer Service, Contact Centers, Business Process Improvement, and 2 others.