Director Of Engineering
CurrentOur software is a complete solution for a Nationwide organization that provides high bandwidth data and voice services to thousands of customers who consider their networks to be mission critical. It allows users to easily manage telephony, network monitoring, billing, ticketing, resource planning, sales pipelines, operations, and engineering resources in a single, comprehensive application through the latest user interfaces available on the market today.The software behind one of the most successful ISP businesses of the past decade, our goal is to revolutionize internet services and the management of resources through operations processes that are designed to be as simple as sending an email. The infrastructure has been rebuilt from the ground up to run completely and autonomously on the latest of AWS technologies. Heavy reliance on support personnel has been delegated to automated testing with multiple AWS Code Pipelines, allowing new services to be added instantly.Alpha|Stack helps companies profitably engage customers by simplifying all aspects of ISP business life-cycles. Now you can provide instant service quotes, track and project revenues for sales projects, manage deployments and resources, and generate complex tax-encoded invoices using a flexible billing service - all with just a few simple clicks. From key performance analytics that span your entire organization to a fully integrated, real-time network monitoring and issue resolution system, Alpha|Stack can do it all. Flip a switch to easily turn on any of the hundreds of automated workflows to keep your business running at peak performance anywhere and anytime you need it.