APIs to integrate to Telcos in Ghana forToll-Free (0800-XXX-XXX)USSD (*426*Extension#)SIP (DID/DOD)SMS (Termination)3CX / VitalPBX - Hosted IVR/PBX/Call Center SolutionsAirtime/Data BundlesMobile Money

Managing 1,000 square meter multi purpose commercial property with a roof top terrace

Co-Working SpaceTelecom API Hub (SMS, USSD, SIP, Mobile Payment, Airtime)

Managing a Digital Merchant Platform API IntegrationVendor Management Partner Management 1st line support

Manage Relationship with Telecom Operators and Business Partners in AfricaCarry out Business Development to sign up new OperatorsEstablish partnership with Content Publishers

Managing the Product and Propositions for Voice and Non-Voice servicesDeveloped a new concept for bonus scheme by separating bonus airtime from main account and introduced 100% bonus schemeDeployed an outbound dialer service "directalk(R)" in partnership with a local IT firm, 4sight microsystemsIntroduced a new concept for data bundles code named "bundle roll over" which allows data customers to carry over unused data upon expiry of the bundleLed the team in negotiations for the deployment of an International Telecom GatewayBuilt pricing model for the deployment of point-to-point dedicated Internet services to homes and offices

New Product DevelopmentDevelop and maintain updated documentation of all launch product and serviceDevelop test scenarios for all products and services for network launchCoordinate User Acceptance Tests with all stakeholders within the organization for all New ProductsPrepare training manual for all products and servicesManage the product development pipeline of Glo GhanaManage the New Product Development cycle for Glo-GhanaDrive the innovations strategy of Glo Ghana

Worked with business development team to develop technical solutions to potential and existing data customers;Worked with the IT and Network team to implement technical solutions to business requirements;Worked with IT and Technical team and strategic partners to plan and deliver value-added solutions for MTN data servicesMonitor product launches and resolve production issues to ensure customer satisfactionIdentify risk areas and provide mitigating solutions in a control and timely manner;Maintain updated document of product and service descriptions;

Responsible for the VAS P&LRunning a team of VAS executivesIdentify Market Trends, opportunities and risks to drive the VAS roadmapManaging relationships with VAS content providersManaging the product life cycle for all VASManaging VAS projects and delivering on Time, Budget and Cost

Responsible for product development (concept, feasibility, pilot, product launch);Managing the product life cycle;Supervise work of product development executives;Manage relationship with SIM card vendor (Gemalto);Manage the procurement process for devices and Scratch Cards;Liaise with IT and Technical Team on product issues;Responsible for Fixed Cellular Lines, Messaging & Data Services

Worked with business development team to develop technical solutions to potential and existing customers;Worked with strategic partners to plan and implement technical solutions;Worked with solution provider to plan and deliver value-added solutions for Afric Xpress transaction platform;Coordinate with Systems Administrator, Data Center Managers & Partner Engineers to carry out various critical phases of integration planning, testing, certifications and eventual launches; Monitor product launches and resolve production issues to ensure partners and consumers satisfactionIdentify risk areas and provide mitigating solutions in a control and timely manner;Identify reporting requirements with our solution provider to ensure compliance to regulatory and customer requirements;Maintain transaction platform product and service descriptions;

System Administrator for the following; SMSC, USSD-GW, MMSC, VAS Platform, SMS GatewayManaging System configuration changes, generating monthly reports, error analysis and system daily health check;Programming of SMS applications on the VAS PlatformManaged the project to upgrade the SMSC and VASP system in 2007

Monitoring of BSC for external alarms;Clearing of BSC internal faults;Raising trouble tickets with Ericsson for rectification of faults and replacement of parts;Cell site integration;

Installation of Microwave Transmission LinksElectrical Wiring at cell sitesGenerator Maintenance (Oil Change, routine maintenance of auto start system)Base Station Installation works (GSM antenna installation, BTS installation, Generator Installation, Feeder cable installation)