• CTO Telecom, Network Infrastructure, VoIP for SMB business owners and stakeholders• Maintain at least 99.9% uptime of networks using enterprise grade equipment and WAN connectivity and monitoring• Subject matter expert for telecom and IT for SMB clients• Provided Level 1-2 support and critical escalation service to resolve issues in a timely manner• Strong problem-solving skills, follow-through and communication• Document installations• Liaise with vendors • Understand and define client’s needs; translate to implementation team and technicians• Design and implement LANs; clean and rewire old LANs and server racks; move businesses infrastructure• Transition clients from traditional POTs to VoIP systems; plan, execute, train & support• Design and implement Video Conferencing rooms• Design and implement integrated audio-visual solutions• Design and implement Security camera solutions for large commercial and industrial applications• Responsible for all technical decisions for the business and ensured critical uptime and reliability performance• Selection of hardware, software, provisioning, testing, development and deployment at customer sites. Switches, routers, firewalls, VPN's, servers, VoIP phones, CCTV cameras and related• Strong skills in telephony such as understanding business requirements and user experience; implement and manage the networking, firewall appliances• Performed onsite work at client locations to implement networks, diagnose problems and troubleshoot• CTO Telecom, Network Infrastructure, VoIP for SMB business

IT Outsourcing for small businesses; specializing in businesses of 10-60 staff, with remote offices and mobile users.•Built company, client-base and support team from scratch•Acted as IT Manager and trusted advisor to a diverse group of businesses in Montreal and Toronto•Provided IT Vision and Direction to executives and stakeholders•Translated business needs and vision to my team of administrators and technicians; supervised and motivated team to get the job done•Supported 20 servers and 300 desktops across client base•Maintained up-time and data integrity with a multi-layered approach; on-going support and updates, monitoring, cloud filtering, anti-virus and backup •Implemented and maintained data networks, WinTel servers and OS•Implemented and maintained phone systems; AV, security camera; Cat5e/Cat6 and fibre optic network cabling•Deployed and configured routers, switches, WiFi access points•Ordered and installed internet connections from various carriers, connected to networks, created LANs•Provided budgeting, policies and procedures.•Enabled business growth and change through the IT function ensuring the networks and services were scalable to meet demands.•Comfortable writing RFPs, reports and presentations as well as vendor management•Developed a specialization in server room clean-ups, office moves and new retail and restaurant construction***The services of Effektiv IT Corp. were transferred to WAN Remote Systems Inc. so I am looking for a new permanent long term home as a data, telecom and audio visual project manger where I can service my clientele and excel in company growth.•Presently working on my Technology Integration Business The Terminators 2008 Inc.•I am interested in continual learning & mentoring a team.

Implementation of technology infrastructure for pharmaceutical company start-up.Enabled business units to bring-on new headcounts; grew from 20-60 employees.Windows servers on HP Proliant; Exchange, SQL, AD.Telephone System; CablingDesigned server roomBuilt and trained technical team; developed policies, procedures and budgets.Devised RFPs, managed vendor selection and vendor relationships.

Managed support services for Toronto office and i5 Montreal

Define and assist client's with techology selection.

IT and telecom support. Procurement.

Construction project coordinator.