Service Desk Technician
Current- Handled various tasks such as;
- Deploying a Windows image from both Windows Deployment Server and ManageDesk Management Imaging Service.
- Deploying and configuring both iOS and Android devices through ManageEngine Mobile Device Management.
- Configuring and deploying VOIP solutions through FusionWorks such as desk phones or through softphone lines
- Resetting user account passwords through the Active User Directory Management and Microsoft Password Status.
- Mapping and troubleshooting Network Attached Storages through the company domain.
Dec 2022 - Present
