Passionate and results-driven real estate agent with extensive experience in the dynamic Dubai property market. Known for my dedication to providing exceptional service and expertise to clients, I specialize in guiding buyers and sellers through every step of the real estate process. With a deep understanding of Dubai's diverse neighborhoods and market trends, I am committed to helping clients achieve their real estate goals and find their perfect property match. Let me be your trusted advisor… Show more Passionate and results-driven real estate agent with extensive experience in the dynamic Dubai property market. Known for my dedication to providing exceptional service and expertise to clients, I specialize in guiding buyers and sellers through every step of the real estate process. With a deep understanding of Dubai's diverse neighborhoods and market trends, I am committed to helping clients achieve their real estate goals and find their perfect property match. Let me be your trusted advisor in navigating the vibrant Dubai real estate landscape Show less

Global Market Expansion: Spearheaded and executedinternational roadshows in Thailand, Kenya, South Africa,Zimbabwe and within the UAE, significantly extending thecompany's market reach and strengthening its internationaland local presence.•Strategic Client Management: As the lead in client relations, Imanage a diverse portfolio of high-profile clients, ensuringtheir specific real estate needs are met, resulting in animpressive track record of client satisfaction… Show more Global Market Expansion: Spearheaded and executedinternational roadshows in Thailand, Kenya, South Africa,Zimbabwe and within the UAE, significantly extending thecompany's market reach and strengthening its internationaland local presence.•Strategic Client Management: As the lead in client relations, Imanage a diverse portfolio of high-profile clients, ensuringtheir specific real estate needs are met, resulting in animpressive track record of client satisfaction and loyalty.•Revenue Generation: Consistently exceed ambitious salestargets, driving substantial revenue growth for theorganization. Achieved this through a deep understanding ofthe real estate market and a personalized approach tomatching clients with ideal units within our project.•Market Expertise: Conducted in-depth market research,regularly monitoring and analyzing industry trends andproperty values. Leveraged this knowledge to provide clientswith well-informed guidance and recommendations,solidifying the company's reputation as a trusted advisor.•Interdepartmental Collaboration: Leading cross-functionalteams, collaborating with various departments, includingmarketing, legal, and finance, to ensure seamless transactions.•Mentorship and Leadership: Playing a pivotal role inmentoring junior sales agents, providing guidance on clientengagement, sales strategies, and market dynamics Show less

• Planning and organizing accommodation, catering and all other hotel services provided.• Analyzing sales and devising marketing and revenue strategies.• Planning work schedules for individuals as a team• Dealing with all guest needs from arrival to departure.• Addressing problems and troubleshooting before taking it to management.• Ensuring all special requests from guests are handled.• Getting three suitable quotes for any jobs/purchases that are needed at the… Show more • Planning and organizing accommodation, catering and all other hotel services provided.• Analyzing sales and devising marketing and revenue strategies.• Planning work schedules for individuals as a team• Dealing with all guest needs from arrival to departure.• Addressing problems and troubleshooting before taking it to management.• Ensuring all special requests from guests are handled.• Getting three suitable quotes for any jobs/purchases that are needed at the hotel.• Carrying out inspections of the property and services on a weekly basis with weekly feedback to the General Manager. • Ensure that all bedrooms, public areas under your my responsibility are checked thoroughly at the start and end of every shift confirming they meet Morrells Standards.• Deliver excellent Five Star customer service at all times ensuring guest comfort and safety.• Deal with all enquiries/guests in a professional manner, in person, on email or telephone ensuring that the Morrells standards are upheld.• Handle all housekeeping duties, including ordering and controlling of stock.• Manage and maintain administration of reservations, cancellations, no-shows in line with company policies.• Handling all social media aspects of the Hotel in relation to marketing and driving guests to the page.• Dealing with staff problems.• Providing an environment of openness and trust, with constant feedback and performance coaching to my staff members on a regular basis.• Training and development of staff to maximize performance and knowledge.• Maintaining staff discipline and ensuring that the company policies are followed.• Collection of outstanding payments • Maintenance• Balance and control of the Front Office Float• Supervising and maintenance of stock• Client liaison• Running The Hotel Booking system ( Apex, Pluspoint and Nightsbridge)• Managing hotel website • Serving breakfast• Managing Hotel partner websites ( Booking.com, Agoda.com, Venere.com, Hotels.com etc ) Show less

Overseeing Daily running of the 4 Star HotelInvoicingCustomer CareData capturingOverseeing of Staff membersServing breakfastClient LiasonRunning the Hotel Booking SystemManaging Websites

InvoicingPastel Accounting SystemClient LiaisonSales OrdersData CapturingInteractive with Overseas SuppliersSupplying of Stock to Wholesale, StuttafordsDispatchInventory Management