Ted Fitch Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

Responsible for end to end project operations and financial management for both our in-house content and design team as well as managed programs supporting over 40 employees who help one our biggest client with employee communications, external communications (brand journalism) technical documentation, and M365 including SharePoint implementation/support.

Greater Seattle Area

I manage projects supporting clients SharePoint, web publishing, technical writing, corporate journalism and customer support programs.

Seattle, WA

Greater Seattle Area

Technical Project Manager for the MSWeb Publishing team.

Greater Seattle Area

• Responsible for all worldwide sales activities including inbound and outbound customer calls, product demos and licensing negotiations for Qdabra InfoPath and SharePoint products.
• Responsible for product support team.
• Identified key industry partners and forged partnerships to increase product footprint.
• Presented training modules for Qdabra’s “InfoPath Master Class” training courses.
• Responsible for all duties as Director of Sales.

Greater Seattle Area

• Achieved year over year sales growth of 155% from 2009 to 2010 and increased product sales as a percentage of total company revenue from 10% to 30%.
• Designed and implemented sales processes to increase efficiency.
• Created metrics to measure sales efforts.
• Responsible for all duties as Senior Project Manager.

Greater Seattle Area

• Developed and managed an offshore development team delivering Microsoft InfoPath, Microsoft SharePoint and SQL solutions.
• Modified team structure so that multiple projects could be released simultaneously.
• Consistently delivered projects within budget.
• Managed 3-5 projects per quarter representing total revenue of $1 million per year.
• Consistently exceeded quarterly revenue goals by more than 10%.
• Interfaced with the client sponsor and technical project teams.

• Launched startup coffee equipment service company and maintained company financials.

• Managed a team of inbound and outbound telemarketers for an educational video/DVD distributor. Market was K-12, College, SMB, Enterprise, and Gov/Non-Profit US/CAN.
• Responsible for marketing, product fulfillment and IT infrastructure and account management.
• Supervised accounts payable, accounts receivable and company financials.
• Managed vendor relations.
• Drove the acquisition of new educational products and participated in licensing negotiations with video and DVD producers.
• Negotiated and closed high profile licensing agreements with the US Army, US Air force, US Navy, Department of Defense, NCAA, BC Ministry of Education.

Served as MJM's IT consultant providing technical support for MS Windows computer network, PC setup, maintenance and repair, and other office technology support as needed.

• Helped manage the University’s telemarketing fund raising operation.
• Worked with internal clients to develop and implement annual fund raising efforts.
• Responsible for all hiring, training, evaluating, and motivating a call center staff of 40 part-time student employees and 5 part-time student managers.
• Program raised more than $1 Million annually for University programs.

Ba, History

Education record

Junior 1 - 3

Activities and Societies: Boy Scouts