Ted Morse Email and Phone Number
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Results oriented and ITIL Certified IT Professional specializing in leading high-performing and multi-disciplinary teams from the beginning phases of product development to successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments while driving cost reduction, enhancing system reliability and improving business processes.
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It Director - Infrastructure And OperationsOhio Bwc (Official) Oct 2022 - PresentColumbus, Ohio, UsDirects all BWC IT Operations functions (e.g. Field Ssupport, Service Ddesk, Production Control, Network, Telecommunications, Systems/Integrations, Cloud services, Endpoint Engineering): develops & deploys team strategy; optimizes operational processes to advance organizational maturity, prepares & administers annual IT Operations budget to ensure alignment with strategic objectives; collaborates with Office of the CIO to forecast future IT Operations workforce skill & competency needs & resource levels
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It Manager 2Ohio Bwc (Official) Aug 2021 - Oct 2022Columbus, Ohio, UsIT Operations Manager responsible for the following areas: Production Control, Enterprise Monitoring, Network, Telecom, Data Center, Systems, and Integrations.• Responsible for leading subject matter experts, technical resources and management towards process creation, implementation, documentation, and coordination of projects such as Enterprise Batch Optimization, Enterprise Monitoring, Mainframe Modernization, Change Management, Patch Management, and Release Management.• Assigned ownership of implementing key Processes to meet the IT initiative to enhance organizational maturity• Effectively manage vendor relationships, invoice management, budgeting, and employee reviews
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It ManagerOhio Bwc (Official) Jul 2017 - Aug 2021Columbus, Ohio, UsIT Change Management Manager responsible for providing 24/7 critical support processes and tools including:• Enterprise Batch Support, Enterprise Monitoring (Dynatrace, SolarWinds, SCOM, SNMPc, Attention SMS Gateway, SquaredUp for SCOM, iDashboards), IT Access Security, ITIL processes (Change Management, Incident Management, Problem Management), and Software licensing and compliance. • Implemented a complete overhaul of the existing Change Management process. This included developing a new process, documenting, integration into ServiceNow and training all IT staff of the new process.
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It Production Control ManagerAbercrombie & Fitch Sep 2014 - Jan 2017Columbus, Oh, UsAccountable for an onsite team of 15+ associates and contractors including an offshore team responsible for providing 24/7 critical support processes and tools including;CA Workload Automation DECA Service Desk ManagerApplication and Infrastructure Monitoring (Orion, HP SiteScope, HP BSM, AppDynamics, Splunk) Development Tools(Subversion,JIRA,Wiki,Fisheye,Bamboo,Crucible,Git,Sonar,Nexus)Lotus NotesChange ManagementIncident ManagementProblem Management -
Senior It AnalystAbercrombie & Fitch Sep 2010 - Aug 2014Columbus, Oh, UsSupervisor of an on-site team of 5 associates and contractors including an offshore team responsible for providing 24/7 critical support processes and tools including;• Enterprise Batch Support, Service Desk Management, Infrastructure Monitoring, Collaboration Tools and ITIL processes (Change Management, Incident Management, Problem Management, Release Management).
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It AnalystAbercrombie & Fitch Sep 2008 - Aug 2010Columbus, Oh, UsSupervisor of an on-site team of 2 associates providing 24/7 critical support for Enterprise Batch Support and Change Management Support.
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It CoordinatorAbercrombie & Fitch Jul 2004 - Aug 2008Columbus, Oh, UsProvided support for the Network Operation Center, IT Service Desk, Change Management and Enterprise Batch support. • Played a key role in establishing a separate Enterprise IT Service Desk supporting corporate and store issues
Ted Morse Skills
Ted Morse Education Details
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Strayer UniversityBusiness Administration Concentration In Management
Frequently Asked Questions about Ted Morse
What company does Ted Morse work for?
Ted Morse works for Ohio Bwc (Official)
What is Ted Morse's role at the current company?
Ted Morse's current role is IT Director - Infrastructure and Operations.
What is Ted Morse's email address?
Ted Morse's email address is te****@****bie.com
What is Ted Morse's direct phone number?
Ted Morse's direct phone number is (831)-462*****
What schools did Ted Morse attend?
Ted Morse attended Strayer University.
What skills is Ted Morse known for?
Ted Morse has skills like Change Management, Process Automation, Esp, Problem Management, Microsoft Office, Quality Center, Itil Certified, Workload Automation, Batch Processing, Windows, Team Management, Creative Problem Solving.
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