Ted Horan Email & Phone Number

Washington, DC, US

Consultant specializing in assisting hotels/resorts, restaurants, and hospitality business facing 21st century business challenges with recruiting, asset management, innovating training programs and building brand service standards. Expert in assessing, measuring, and benchmarking guest experience for global brands as well as independent properties with.

Stowe, Vermont

Meadows Of Dan, VA

General Manager of this 12,000 acre luxury resort in Southwest Virginia offering world class accommodations including cottages that take advantage of the views, nature, and wildlife. Primland offers world class golf, spa, and unique activities including stargazing from our observatory, RTV off-road adventures, sporting clays, and.

Williamsburg, VA

Hotel General Manager at The Woodlands Hotel & Suites & Governor's Inn, consisting of 500 rooms which are part of Colonial Williamsburg's Resort Family Collection. Responsible for overall guest service, reputation management, social media, process improvement for Colonial Williamsburg’s 5 hotels, (The Williamsburg Inn, The Williamsburg Lodge, Colonial.

Responsible for Operations of this 721-Room Five Diamond Historic Hotel, including Guest Service, Resort Activities, Major Renovations, and Property Management. Acting General Manager, Executive Committee Member, and Training Instructor.

Worldwide

Provided in-depth quality assurance analysis and benchmarking reports to hundreds of world class hotels, enabling clients to reach the highest levels of guest service and consistency. Travelled to over 50 countries. Clients included: Four Seasons, Preferred Hotel Group, Fairmont Hotels, Hilton International, Taj Hotels, Westin, Mandarin Oriental.

Walland, TN

Williamsburg, VA