Ted Sternad Email & Phone Number

Houston, Texas, United States

• Manage and Supervise Underwriting Department including: delegate workflow audits, guidelines, training, conduct weekly meetings with staff, liaison with other department heads and coordinate with the executives.• Generate daily, weekly reports for the junior underwriters, marketing department and the executives.• Monitor functionality of the company’s website and consumer portal, and coordinate with the IT Department about customizable reports generation/creation. • Currently generating marketing reports for the data analyst as of February 2021 due to the Texas-wide freeze while the entire marketing department assists the claims department.

Houston, Texas, United States

• Underwrote homeowner personal lines in multiple states for this carrier of less than 50 employees• Generated daily reports for the junior underwriters and executives.• Trained data analyst how to generate all underwriting reports which I resumed in October 2018.• Assist junior underwriters with their daily tasks, questions, and approve new business. • Communicated with agents via phone, emails, and online chats.

Houston, Texas, United States

• Processed endorsements for multiple homeowners and auto personal line carriers. • Serviced policies with insurance and subagencies by phone and email.• Calibrated manual adjustments to Texas Windstorm Insurance Association renewals.• Utilized the MSB Estimate tool to evaluate home replacement costs.• Outbound calls for customer retention.

Houston, Texas, United States

• Reviewed, approved, and denied home insurability, home inspection reviews, and auto renewals• Serviced nationwide insureds directly with their policies. • Thorough understanding of Traveler’s underwriting guidelines and processes for multiple states.