Truong Khong Le (Ted K.) Email & Phone Number

Singapore

Ho Chi Minh City, Vietnam

- Advised on measuring productivity and business performance, establishing key metrics for regular health assessments.- Developed and monitor implementing efficient work processes to enhance overall productivity.- Managed projects that applied Machine Learning to optimize data processing in Social Listening, reducing operational costs and increasing processing speed.

Singapore, Singapore

As a Senior Project Manager, I am responsible for leading a complex, high-traffic Digital Lending System project for a prominent financial institution. My role involves implementing effective project management processes and plans, ensuring that our international team—comprising members from multiple countries—meets key deliverables and milestones on schedule.I take full ownership of the project lifecycle, setting achievable deadlines, monitoring progress, managing resources, and maintaining strong relationships with external stakeholders. My focus is on mitigating risks such as delays and budget overruns to ensure high customer satisfaction.In addition, I present and submit detailed project reports to stakeholders, ensuring all information is accurate and complete. I'm continuously collating best practices and improving processes and standards.

Passionate about education and dedicated to 𝐞𝐦𝐩𝐨𝐰𝐞𝐫𝐢𝐧𝐠 𝐜𝐡𝐢𝐥𝐝𝐫𝐞𝐧 𝐛𝐲 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐭𝐡𝐞𝐦 𝐰𝐢𝐭𝐡 𝐞𝐬𝐬𝐞𝐧𝐭𝐢𝐚𝐥 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐬𝐤𝐢𝐥𝐥𝐬 through early-age computer typing courses. Committed to equipping the next generation with the necessary tools for success in the evolving workforce. Seeking opportunities to expand the reach of this non-profit project aligned with the United Nations' 17 goals, with a primary focus on empowering and uplifting children through accessible technological education.

Ho Chi Minh City, Vietnam

Director of Operations at YouNet Social, a subsidiary of YouNet Group𝐒𝐓𝐑𝐀𝐓𝐄𝐆𝐈𝐂 𝐏𝐋𝐀𝐍𝐍𝐈𝐍𝐆 𝐀𝐍𝐃 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐎𝐍● Proposed and executed a comprehensive yearly strategy, aligning business goals with market trends and opportunities.● Ensured effective implementation of the approved strategy throughout the organization.𝐕𝐀𝐋𝐔𝐄 𝐂𝐇𝐀𝐈𝐍 𝐎𝐕𝐄𝐑𝐒𝐈𝐆𝐇𝐓● Oversaw the entire value chain, including product, services, marketing, customer support, sales, and consulting teams.● Streamlined operations and improved coordination, resulting in enhanced efficiency and productivity.𝐏𝐑𝐎𝐅𝐈𝐓𝐀𝐁𝐈𝐋𝐈𝐓𝐘 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓● Managed Profit and Loss (P&L) statements, implementing financial strategies to maximize profitability and drive sustainable growth.● Led a software company offering comprehensive products and services, achieving a significant turnaround from annual losses to substantial profits.● Increased revenue by 170% within two years through strategic initiatives and targeted market penetration.𝐑𝐄𝐒𝐎𝐔𝐑𝐂𝐄 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐌𝐄𝐍𝐓 𝐀𝐍𝐃 𝐓𝐀𝐋𝐄𝐍𝐓 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓● Developed and nurtured organizational resources through recruitment, training, and career development programs.● Established a stable development team with low employee turnover, fostering continuity and expertise.𝐒𝐎𝐅𝐓𝐖𝐀𝐑𝐄 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐌𝐄𝐍𝐓 𝐂𝐎𝐍𝐒𝐔𝐋𝐓𝐈𝐍𝐆● Engaged in software development consulting, providing valuable insights and expertise to clients.● Achieved a 20% conversion rate from consulting services to ongoing partnerships, ensuring long-term client retention.

Ho Chi Minh

𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒 ● Consulted clients on social media platforms and online community development. It includes some vertical domain like: #SocialNetworking, #SocialMedia platform, #edtech, and #e-commerce, #ManagementTools● Organized and managed the development team effectively.● Executed strategies to achieve department goals.● Forecasted and managed the unit's P&L.● Monitored risks, solved problems, and improved processes.● Trained team members and organized team-building activities.𝐀𝐂𝐇𝐈𝐄𝐕𝐄𝐌𝐄𝐍𝐓● Maintained a stable team with 10-15% turnover and 80% retention.● Increased profit by approximately 6% compared to the previous period.

● Implemented training programs to enhance team members' skills.● Monitored and controlled production rates effectively.● Managed projects and allocated resources efficiently.● Led and supervised a team of 26 members.● Defined metrics for P&L forecast and performance evaluation.● Contributed to organizing company activities, team building, and cultural development, including company trips.

Vietnam

● Consulted clients, ensuring satisfaction with social media platform and online community development.● Designed and implemented tailored web features to meet client objectives.● Successfully managed end-to-end project delivery.● Led a team of 10 developers, overseeing multiple simultaneous social network projects.● Utilized MS Project, Jira, and Wiki for efficient project management.● Achieved highest revenue among project managers in 2015, fostering client trust and a positive team environment.

As the leader of Younet Social's phpFox product, my mission is global promotion and expansion. I engage with startups and SMEs, encouraging them to leverage phpFox's features for building social media, niche networks, and online communities. This versatile product supports both website and mobile platforms.

Vietnam

● Consulted clients on Joomla-based solutions● Advised on web functions and features● Organized production activities● Led team for timely project delivery● Provided technical support

● Led PHP team, built Joomla platform● Grew team to 4 members in 4 months● Established processes, advised clients● Automated workflows, generated info

Promoted to Senior Developer after 2 years at TMA

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Engineering (B.Eng.), Computer Science