Assistant Outlet Manager - Food Republic
- Ion Orchard – Culinary Creation 2018 Football Fiesta Event Overall Coordinatorin-Charge - Able to provide a Complete Analysis of sales data for each business unit (Sales Data include Customer Feedback, Food Mix, Overall Customer Mix, Food Quality, Service, Menu item type) - Ensure good relationship with all stakeholders including but not limited to tenant staff, tenant boss, contractors, internal marketing, suppliers, landlord, etc. - Customer Service Recovery -… Show more - Ion Orchard – Culinary Creation 2018 Football Fiesta Event Overall Coordinatorin-Charge - Able to provide a Complete Analysis of sales data for each business unit (Sales Data include Customer Feedback, Food Mix, Overall Customer Mix, Food Quality, Service, Menu item type) - Ensure good relationship with all stakeholders including but not limited to tenant staff, tenant boss, contractors, internal marketing, suppliers, landlord, etc. - Customer Service Recovery - Business to Consumer (B2C) - Facilities & Costing Management of M&E services such as Pest Control, Exhaust Maintenance, EM Services, Air-Con Servicing, Ad-Hoc repairs of interior Fixtures, Lighting & any ad-hoc repairs - Take charge of daily operational matters of the atrium and ensure smooth operations flow - Assist the Outlet Manager on ad-hoc projects related to atrium (New Stall Set-up Project, New Payment System, Implement new operational procedures) - Prompt follow-up and working alongside with Tenants and Cleaners on various requests / - Conduct routine outlet Hygiene Checks and Inventory Checks - Maintain good standards of the outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff - Point-of-contact for external contractors or suppliers Show less