Ted Lim Email & Phone Number

Belle Haven, Va, Us

Fairfax County, Virginia, United States

3Pillar Global builds breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Media, Information Services, and Technology.3Pillar's key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.If you'd like to learn more please feel free to reach out to me at ted.lim@3pillarglobal.com or you can read more about the product mindset below from our founder and and VP of Design:

Mclean, Virginia, United States

Recruited to lead global client relationship development for the company’s top accounts. Driving short and long-term strategies to develop client engagement to increase awareness, profitability, scalability, and value.ENTERPRISE IMPACT: ⇒ Increased account revenue 50%, from $15M to $22M, through development of strategic client partnerships of Fortune 100 companies, internal business cases for new offerings, and external branding.⇒ Increase traffic, engagement, and conversion by 30% by enhancing the marketing and sales solutions for a leading strategy consulting company through extension of analytical and reporting capabilities, eCommerce insights, and website performance. ⇒ Increase operational efficiency by an estimated 50% for the CTO of a Legal Solutions provider in the development of a legal capturing and production solution through alignment of client objectives against business priorities.

Mclean, Virginia, United States

Guided client relationship development initiatives in project service delivery functions, overseeing strategic vision and the deployment of enterprise and information management solutions for clients across a variety of sectors and industries. Led efforts to optimize client goals, building strong and sustainable client and partner relationships to achieve mutually beneficial outcomes.ENTERPRISE IMPACT: ⇒Developed data-driven internal capabilities to support global environmental needs spanning the digital workforce, user experience (UX), journey mapping, and cloud-based performance optimization on the Salesforce.com platform, which increased annual YoY account revenue 70%, from $6M to $10M. Provided oversight of 50+ consultants across 10 projects.⇒Collaborated with AARP’s Senior Vice President of Marketing to develop and launch a rewards application that would provide consumer and enterprise benefits, including savings, knowledge, community, B2B value, scaled social mission, and 1st-party data analytics.⇒Strategically executed a 3rd-party engagement assessment to develop a dynamic enterprise B2B strategy and roadmap, addressing AARP’s relationship challenges with 3rd-parties to maximize brand awareness, membership value, differentiation, and engagement.⇒Spearheaded the cloud-based implementation of Salesforce.com for a nonprofit organization enabling the group to optimize customer-solutions department capabilities and address agent oversight service challenges, driving performance improvement, increased transparency, and a 30% increase in managing and servicing authorized-to-offer agents.⇒Streamlined B2B sales operations, achieving a 35% efficiency improvement through the development and implementation of a Salesforce.com cloud transformation for Samsung, enabling user automation, a single source of record, and sales activity and reseller transparency.

Mclean, Virginia, United States

Brought on board to play a key role on the financial services technology strategy team for asset and wealth management, insurance, banking, capital markets, and private equity. Managed client relationship development, thought leadership, and delivered expertise and vision for data and content management, technology rationalization, risk mitigation, and security compliance initiatives.ENTERPRISE IMPACT: ⇒Secured a 50% cost savings and 30% in efficiency improvements within 3 years across 6 data centers by working alongside c-suite leadership to design a data center strategy spanning organizational restructure, infrastructure plan, facility outsourcing model, and virtualization and consolidation strategy and selection for Wyndham Hotel Group. Expertly managed 4 internal resources, 15+ executive client stakeholders, and 20 client subject-matter experts (SMEs).⇒Led the organization’s charge in optimizing a $20M portfolio by working with CISO to develop a security PMO strategy for Liberty Mutual. Deployed an enterprise secure development lifecycle governance model, leveraging a risk-based approach for all development activities while delivering real time metrics to assess valuation and performance.⇒Slashed security vulnerability 50% for North American investment bankers at a large American multi-national bank; led a team of 20 through Agile development, data transformation, and implementation of an enterprise content management strategy, Documentum, reporting directly to executive stakeholders spanning compliance, PMO, legal, corporate banking, and security.⇒Assessed IT asset tracking and presented findings and recommendations to the head of security for a leading American hedge fund to adjust the business strategy while addressing controls, data, and process issues, ensuring adherence to industry best practices. Reduced risk 25% and won $3M in subsequent projects to resolve exposures within the firm.

North America

Delivered strategic advisory and consultative services to clients across 4 industries spanning 6 countries, specializing in analytics, corporate strategy, project and portfolio management, and process optimization. Identified and secured new business opportunities and managed the completion of global projects with cross-functional teams, senior executives, and newly developed external partners to achieve goals.ENTERPRISE IMPACT: ⇒Served as global portfolio manager for a $7M portfolio of big data analytics, UI/UX, development, and mobile products supported by 125 near and offshore resources across 25 projects. Led the build of Greenplum Big Data Analytics Lab designed to recommend sales strategies for a $30M pipeline.⇒Generated $5M in annual sales growth by partnering with telecommunications giant AT&T to create a strategic B2B account marketing campaign plan, leveraging customer and market data analytics, workshops, and KPIs.⇒Managed multibillion-dollar M&A activities for the Travel Channel, driving the development of enhanced video production flows from content ideation through storage and digital supply chain capabilities, including rights management, production, distribution, and syndication.⇒Secured $15M in annual operating cost savings for Time Warner Cable by leading data analysis and transforming an enterprise portfolio to support availability agreements, business continuity, and digital verification, securing buy-in from a Fortune 500 CIO.⇒Spearheaded restructuring initiatives for a $12M telecommunication company security portfolio for the CISO and potential M&A activity on compliance enhancement initiatives; resolved communication, financial, reporting, and vendor agreement issues. ⇒Led the migration and virtualization strategy for Cedars-Sinai Medical Center which included 800 servers. Strategically negotiated 150 vendor professional services, contracts, and software licenses, to optimize ongoing patient well-being efforts.

Arlington, Virginia, United States

Provided consultative expertise and advisory services to clients within the telecommunications industry, holding full accountability for overseeing all phases of high-value projects while driving efforts to improve operational efficiencies and capture cost savings for client organizations.ENTERPRISE IMPACT: ⇒Designed and implemented an enhanced process to estimate level of effort for the VP of IT at Verizon to improve release planning 12%, reduce internal costs 20%, and increase efficiency 10% by restructuring the release management process.⇒Led test teams in defining end-to-end testing protocols for strategic programs; created a real time, web-based tracking tool with ongoing service improvements to enhance transparency of metrics and reduce communications overhead 33%.

Master Of Science (Ms), Civil Engineering, 3.64

Transportation Safety

Bachelor Of Science (Bs), Electrical Engineering

Activities and Societies: Barrett Honors Focus on Semiconductors and Fiber Optics

Bachelor Of Science (Bs), Business Management

Activities and Societies: Barrett Honors • Awards: Dean’s List, Regent’s Scholar • Thesis: Product Development for Consumer Electronics.