As the Director of Operations and Business Development for National Background Check, Inc. I am responsible for the overall management, business development and day to day operations of the organization. The primary task is to ensure the organization runs as smoothly and effectively as possible, and that proper and effective procedures and protocols are in place. I monitor the spending while staying within budgets and building efficiencies. In addition, in this position I regularly review revenue and margins and lead the team in understanding the markets that National Background Check serves, and how best to increase the organizations services to those markets. There is also an emphasis on maintaining proper organizational structure, managing, motivating and leading personnel and establishing job growth opportunities for the benefit of the organization and its employees. This position directs business development, marketing strategies and efforts, and helps develop business plans and the strategic direction of the organization. In this role, i work nationally with the FBI and on the state level with the BCI or FDLE,

Established in 2002, Marketplace Homes is a solutions based private equity firm and national real estate brokerage focused on creative options for new home builders and their customers.As Ohio and Kentucky contingency solutions experts, myself and my team think outside of the box to assist new construction home builders with your "home to sell" customers. We understand each customer has unique needs and requirements that come along with their home sale and new home purchase. At Marketplace Homes, we focus on customizing a solution for each customer that wants to buy from you.Our Solutions (for your buyers):Guaranteed Purchase - If you purchase a new construction home through one of our partner builders, we'll buy your home!Guaranteed Lease - If you purchase a new construction home through one of our partner builders, we'll provide a guaranteed lease for your old home for up to six years (length may vary by market)!Guaranteed Sale - If you purchase a new construction home through one of our partner builders, we'll sell your home for only a 1% listing fee (buyer's agent fee may still apply)! Problems we’re solving:Will my client’s contingent home sell and when?Can my client have a flexible close date if there’s delays?Does a client need a certain amount of equity out of their current home?Not enough equity to move forward with the new purchase?Ultimately, we understand how to get things done and allow the customer to move into their new home stress free.Help your customers move forward with their next new home purchase by partnering with Marketplace Homes.Visit us online at: http://www.marketplacehomes.com/Marketplace Homes “Moving the World”

In this role, I was responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted toward existing and new markets. I developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for our products and services while simultaneously managing sales and marketing operating budgets.

The responsibility of this job was to grow dealer sales in a specified territory. To accomplish this, it was necessary to develop and foster good relationships with existing sales dealers, drivers and factories in the territory, establish new dealer sales locations throughout the territory and provide guidance, training, and support to sales dealers and drivers.

As the Director of Sales and Marketing , I was responsible for planning, developing, directing and coordinating of all aspects of selling and marketing the independent, assisted and memory care living residences. Responsibilities included direct sales, managing team performance as well as the lead generation program, including advertising, referral development and event programs. This position reported to the owner.

Reporting directly to the CEO, responsibilities include the overall coordination and management of all sales, business development, marketing activities, and customer satisfaction programs. This role participates with Senior Staff in defining, developing and managing the Strategic Marketing Plan for the Company. Responsibilities also include directing departments to achieve the objectives established in the Company’s Strategic Plan, establishing performance goals for all sales department employees, and monitoring performance on a continual basis. Overseeing all hiring, training and firing of personnel involved in Sales and Marketing and analyzing sales statistics to determine business growth potential while identifying target markets.

Ensured the competency and the capacity of the sales organization in an effort to exceed the annual sales objectives. Oversaw the customer’s experience from sale to close and ensured that each customer had an enjoyable experience.

Created and executed the Sales Department operational strategies to achieve business objectives. Participated with, directed and managed Sales Department employees. Hired, supervised, developed and mentored Sales Managers. Indirectly, supervised Sales Consultants. Determined and monitored the Sales Department’s key performance Indicators (KPI’s) such as revenue vs. plan, connection rate, conversion and gross margin. Anticipated and reacted quickly to trends and changes in performance. Developed and managed Sales Department budgets. Developed and oversaw sales training programs for new and existing employees. Partnered with Marketing to develop lead generation programs and collateral.

Oversaw and directed an organizational division that included overall responsibility for operations. Responsible for the staffing, development and performance of all activities in assigned market. Provided leadership towards the achievement of maximum profitability and growth in line with company vision and values. This involved overseeing the financial budgets, staffing, sales and marketing, construction, as well as the warranty and customer satisfaction of construction projects.

Responsible for hiring, training and motivating a sales team to achieve predetermined sales goals. Set examples for Sales Counselors in areas of personal character, commitment, organizational and selling skills, and work habits. Conducted regular coaching with Sales Counselors to increase motivation and build sales skills. Ensured team adhered to sales policies and procedures. Completed sales reports and other administrative duties.