* Lead 7 sales divisions with annual sales growth over 47% ($70M+ in total revenue)Designed and developed new organizational structure to ensure the legacy of 93 year old family runcompany * Spearheaded the drive to unite vision and priorities by leading cross functional teams, projects and budgets.* Built a culture of trust and collaboration* Improved customer engagement* Facilitated Operational Efficiencies through Supply Chain crisis of 2022

OK Technologies is a Data Analytics and Software company that was born out of the vision to bring technologies together for the purpose of greater understanding and improvement in the quality of life of those we touch and the desire to help those suffering from brain ailments (e.g. Alzheimer’s, Dementia, Stroke (aftercare), Parkinson’s). Our goal for this Patent Pending technology is to help these people realize a better quality of life by being able to manage the day to day activities. This improvement also improves the life of the caregivers as they will be dealing with less of the negative side of these ailments. www.SerenaCares.com

• 2016 Franchisee of the year• Built a 6 store retail operation• Used operational to develops and implement business strategies, financial plans, and accountability• Implemented KPI’s to help the stores maintained a Net Promoter Score over 85 at all locations.

Developed new strategies and plan for the sales of cutting edge lighting and technology solutions. Strengthen the implementation of objectives, quotas, policies, sales initiatives, and training programs. Manage the development, manufacture, and launch of a new technological solution in the lighting industry. Developed a “Software as a Service” model for the lighting industry. Create and implement CRM systems, approaches, and processes that increase the effectiveness of all Customer-facing teams.

Planned, developed, and implemented the strategic sales, marketing and operational plans for 5 divisions (domestic and international) and in both B2B and B2C markets. Analyzed market, determined objectives and quotas, created policies, and executed initiatives to increase annual revenues each year that lead to an overall sales increase of $38MM (140%). Successfully planned and launched a new business venture. Create and implement CRM systems, approaches, and processes that increase the effectiveness of all operations, including selling, increased channel penetration, and improved results.Developed a Customer Experience team that insured implementation of our SaaS platform and usage while insuring retention, worked to drive depth within the organization and look for other upsell and cross-sell opportunities.

Planned, developed, and implemented the strategic sales and marketing plan. Designed systems and operational workflows (pick-pack) to improve productivity to ensure product availability and maximize profitability. Directed all IT functions and represented product lines to National Accounts including Wal-Mart, Family, Barnes & Noble, etc.