Ted Pless, Mba, Pmp Email & Phone Number

Lynchburg, Virginia, United States

Senior Information Technology Director working to continuously improve Information technology services to support OrthoVirginia team members. Works closely with the CIO to budget, plan and meet the IT demands of a for-profit, 37 locations, growing Orthopedic practice across the state of VA. Oversees cyber and IT security management functions and programs that keep company data safe from security breaches. Responsible for the design, implementation and support of the organization's technology infrastructure, managing work across multiple areas of an organization’s overall IT platform/infrastructure. Responsible for providing excellent support to all end-user requests for service from OrthoVirginia’s IT help desk.

Roanoke, Virginia Area

Sr. Director of IT operations for a not-for-profit, Tier-1 trauma healthcare organization with 7 hospitals and 125+ ambulatory practices serving 1 million people in Southwest Virginia. Responsible for operational maintenance, modernization and lifecycle management of all IT infrastructure assets; including network, telecommunications, storage & compute, and end-user devices supporting 14,000+ health system employees allowing staff to work in a more efficient, cost-effective and patient-focused manner. Accountable for an $18 million capital budget, vendor management, statement of work review, contract negotiation, staffing, employee engagement and policy development. Notable Achievements include: Realized $6.9 Million in operational savings over 3 years through effective Network and Telecommunications modernization and expense management, led IT organizational change to a solutions development/operations model for a 450 staff IT department, implemented an e911 solution compliant with Kari’s Law and Ray Baum’s Act, managed emergent IT demands during COVID pandemic with transition to remote/hybrid workforce, implemented an IT change management program that reduced change related incidents by 84%, responsible for infrastructure and technology planning for a new $500 million, 400,000 sq ft, hospital-of-the-future expansion, leading transition of on-premise technologies including Avaya telephony, Genesys Call Center, and EPIC EMR to cloud hosted solutions.

Asheville, North Carolina Area

Director of Technology Solutions at Mission Health in Asheville, NC managing a staff of 18 Engineers & Architects providing IT Architecture & Planning and Solutions Implementation in Technology Services charged with design, implementation, support and acquisition of all information technology solutions and services for the enterprise supporting 14,000 healthcare employees. Accountable for a $12 million capital budget, vendor management, statements of work, contract review, hiring and training. Notable achievements include successful deployment of VDI (Virtual Desktop Infrastructure) and a Clinical Mobile Communications platform for secure voice & text and patient telemetry alerting.

Asheville, North Carolina Area

Directed a team of 64 System Engineers, Project Managers, and Service Desk staff supporting network operations, storage and compute infrastructure and end user technology for a 14,000 employee enterprise 1080 bed healthcare system with 7 acute care hospital facilities and 80+ ambulatory practices.

Mission Health

Managed 16 engineers supporting Network and Unified Communications for the 14,000 employee enterprise at Mission Health in Asheville, NC providing IT support for 7 acute care hospitals, 1 non-acute facility and over 80 ambulatory practices. Responsible for design, maintenance and upgrade of all wired and wireless networking and voice communication systems.

Raleigh-Durham, North Carolina Area

Managed a team of 7 IT engineers supporting network systems and architecture, unified communications and IT security statewide for the North Carolina Judicial System supporting 5000+ employees.

Raleigh-Durham, North Carolina Area

Managed several large multi-agency IT projects as PM (project manager) and lead engineer.

Bachelor'S Degree, Computer Science

Master Of Business Administration - Mba, Health/Health Care Administration/Management, 4.0

Pmp, Project Management

Education record

Bachelor'S Degree, Computer Science