Cross-functional Technology Professional with proven capabilities in leading all aspects of IT Management. Well-versed in project roll-outs for internal workstation users and remote/field users. Commits to responsibilities for ensuring the integrity of equipment, programs and networks. Experience with instituting desktop monitoring systems and other proactive technical processes to increase overall productivity throughout organizations. Possesses extensive knowledge for supporting IT environments and critical know-how for troubleshooting front line users. Fluent in partnering with company leadership to identify the needs of a business as related to any/all aspects of IT operations, enhancements and upgrades. Identifies and develops best practices for end-users, technicians and vendors with regard to functionality and budgetary financials.