Senior Technical Platform Product Manager for user permissions, entitlements, identity and authentication.

Platform Product Manager partnering with engineering, UX design, finance, developer experience and sales to define the platform roadmap and deliver continuous improvements to core platform functionality including ...* Vastly improved billing and invoicing experience that supports multiple new pricing initiatives for Mux* Authentication enhancements including Google and Github OAuth and Okta SSO* Evaluation of external usage billing vendors and support for cloud marketplaces* Supported engineering efforts on key technical infrastructure including webhooks, rate limits, and signing keys* Helped refine PM processes and templates collaborating with the PM team and leadership* Worked with recruiting staff as the hiring manager for a new PM position - successfully completed the hiring loop from creation of job description to screening interviews, identifying the interview panel to an accepted offer, hire and onboarding.

* Worked with a team of top-flight program managers to transition teams to an Agile development environment * Product Management Lead for an innovative new web client that empowers users to experience the web and accomplish their activities online in a re-imagined way – taken from initial concepts to prototypes to full development.* Privacy and Security Product Manager responsible for uncovering new product opportunities in the user privacy space through premium product offerings by establishing product / market fit through build, measure, learn loops.* Managed the hiring loops for multiple PM hires focused on identifying promising candidates with diverse experiences and backgrounds. Responsible for all phases of the process from candidate screening to creation of interview panels to hiring and onboarding.

Held two PM roles working with Agile development teams in a highly-scaled SaaS environment:* Responsible for the infrastructure and UI that customers depended upon to understand their usage of New Relic products and billing. Delivered usability and reliability improvements, supported sales teams, planned for major new features and an entirely new interface to support a new pricing model.* Shipped a graphical map of the systems and services in a customer’s environment that showed dependencies and performance information as a key part of troubleshooting workflows. * Worked with C-level stakeholders, UX and engineering from product inception to deployment.* Supported backend teams delivering GraphQL APIs with FAQs, advocacy and product artifacts.

Responsible for leading a talented team of Product Managers driving the business requirements for Cvent's mobile event applications (CrowdCompass) for event attendees and event planner experience. CrowdCompass is by far the #1 solution in the mobile event application space.* Promoted after just 4 months at Cvent from Sr. Product Manager to Director of Product Management* In 2017, bookings for the mobile apps grew 30% as we served 1000 events per month.* In an environment of expanding engineering resources and product lines, helped drive a reorganization plan to serve those teams with reduced PM headcount.* With the PM team, developed a feature priority scoring mechanism and a quarterly meeting cadence for stakeholders to give them visibility, keep them informed and gather their input.

Product Owner for an innovative new security visualization application and data warehouse delivered as a virtual and physical appliance. Worked with multiple disciplines and stakeholders across the company to take an original idea through concept, requirements definition, user validation, planning, design and implementation.• Product Owner for two Scrum teams working on separate product components. Led Scrum activities including story mapping, sprint planning and reviews, backlog grooming, estimation and sprint layouts.• Partnered with User Experience (Ux) on context scenarios and breaking Ux designs down into achievable stories and a progression of incremental value that has drawn a broad and enthusiastic response from customers and analysts. Incorporated user feedback and suggestions into the release backlog.• Worked with PM to create and refine business level requirements, prioritize work in the backlog, provide visibility into progress and timelines and raise issues impacting the target release date and scope.• Provided visibility to management and stakeholders through frequent reviews and status presentations.• Planned the project to achieve a Minimum Viable Product (MVP) definition and to meet aggressive delivery dates with fixed resources and a variety of implementation and staffing challenges.• Advocated for the product to all levels of the company from sales and marketing to executive management.

PM for ADP’s DMS Linux Server Platform, the foundation for ADP's Drive Dealership Management System product. Responsible for defining software and hardware roadmaps, configurations and pricing.• Helped spin up 3 new Scrum teams as ADP moved from a Waterfall to Agile development environment. Viewed as an Agile expert across the organization. Mentored new Product Owners, ScrumMasters.• Product Owner for a Single Sign-on and common User Identity Management and Authentication framework. • Moved from an often chaotic jumble of individual patch releases to a quarterly service pack release train.

PM for Tripwire’s flagship product, a File Integrity Monitoring and Security Compliance Management solution with over 3000 active customers worldwide and revenues of $85 million growing 15 – 20% per year.• Directed 6 product releases in 3 years in an Agile/SCRUM development environment. Product Owner for Scrum teams - defined requirements, wrote epics and stories, prioritized backlogs.• Delivered major new functionality and responsible for the compliance policy roadmap, rank-ordered new policies and quarterly policy releases. Communicated policy release contents to the Field. Grew portfolio to more than 300 individual policies.• Led the team through multiple management chain changes and evolution of company and product strategy. Drove candidate reviews and the hiring process as the PM team tripled in size. Guided staffing assignments based on product priorities and individual strengths.• Delivered business cases for entering or expanding markets including the Federal Security and Compliance market and the Log Management and Vulnerability Assessment segments to grow revenue and profitability.• Key contributor in the build vs. buy decision for a Log Management product. Conducted extensive market and competitive research as well as customer interviews. Developed list of product feature requirements and worked with engineering to scope. PM member of the acquisition target and product assessment team.• To improve customer engagement, organized and led focus groups on usability, performance and scalability, presented roadmaps at regional user groups and arranged corporate visits by key customers. Recruited participants for user design sessions that dramatically improved product usability.• Delivered product training at Sales Kickoff events and product showcases. Primary PM owner and champion for Japan / International and Federal sales territory requests.

Developed promotions that ramped JDK registrations to more than 20,000 per month (in the top three at Sun). As a result, identified as one of the primary software investment opportunities for increased revenue generation.• Defined marketing requirements and worked with product engineering to develop a customer registration interface to facilitate deeper understanding of platform users and improve feedback.• Drove marketing launches – constructed value propositions, updated web sites, prepared FAQs, briefed PR/AR and the Field, alerted early adopters and co-authored technical whitepapers.

Product Marketing owner for a technology platform with 30+ licensees and 3 million downloads per year used by 75% of Fortune 500 enterprises and producing $10 million annually in license and support revenue.• JavaOne Event Marketing – created messaging, planned conference pods and promotions, developed licensee branding activities and facilitated meetings between licensees and platform management team.• Licensee Marketing – provided licensee updates, managed Java Compatible brand marketing and policing, represented product marketing in OEM deals, crafted licensee surveys and drove resulting action plans.• Platform Marketing – promoted the Java EE platform and component technologies internally and externally, created customer presentations, performed competitive analysis, influenced future platform directions.• Business Management – tracked product metrics (downloads, web page views, forum participation) and business metrics (revenues from royalties and support) to assess trends and drive business planning.• Product Marketing – produced marketing plans/calendars, budgets, marketing materials, press releases. Met with analysts to advocate for the platform. Regularly revised product web pages to maintain user traffic.

• Led a group that delivered a highly-customizable browser-based portal desktop and a library of portlets. Drove all project planning for multiple releases that shipped on time and within quality goals.• Resolved over 650 bugs. Open bugs were reduced by 25% - exceeding original reduction goal of 20%.• Defined an improved out-of-box experience to facilitate product demos and reduce customers’ time-to-value.• Managed a distributed development group and established 3rd party relationships for syndicated content.

Built and directed a team that rapidly prototyped and delivered a 3-tier Java-based, HTML mail, calendar, and directory solution filling a key product gap. Met aggressive schedules to deliver 6 versions in 18 months.

Extended Solaris graphics libraries to support legacy customers and accelerate workstation sales. Implemented enhancements to the HotJava web browser enabling it to be deployed throughout Sun and bundled with Solaris. Expanded test suite from 60 to over 450 tests, increasing code coverage to 50% and improving product quality.