Ted S. Email & Phone Number

New England

-Provide customer support for fiber optic network.-Test network equipment and fiber for issues and repair issues to return service for customers.-Monitor network issues and communicate along chains various technical issues on the Physical network and infrastructure.-Repair and replace equipment throughout NE and provide support to NOC in order to provide swift responses to network outages and issues,-Work with vendors and customer on new product installations and provisioning for new fiber optic circuits.-Manage physical changes and work with engineers and network team members to upgrade customer circuits.-Provide physical support to NE region CC cellular towers.-Maintain work relationships with customers and provide valuable information during repair or installation work.- Experience with optical equipment including Ciena, Juniper, Cisco, Adva, MRV, Nortel, Alcatel-Lucent -Strong knowledge of optical network transport equipment-Experience with LAN, WAN, IP, ENET, NNI, CWDM, DWDM, Multiplexing, services-Experience trouble shooting network issues on multiple platforms using Viavi and Exfo test equipment.

Lynn, Massachusetts

Monitor, Operate and Troubleshoot network operations for an international fiber optic Telecommunications and Media network. Provide excellent customer service to multi-national clients, and engage provider teams for disaster recovery solutions.

Greater Atlanta Area

Provided programming to multiple television-based platforms by following broadcast work flows, regulations, promotional needs, and business operations. Resolved software and automation issues regarding file transfers.Key Achievements: • Produced VOD (Video on Demand) / TV Everywhere CNN and HLN content for distribution in programs such as Amanpour, Anthony Bourdain: Parts Unknown, Lisa Ling and numerous CNN specials Work by mastering Adobe Premier Pro.• Applied broadcast software to provide VOD and TVE media to clients in a timely manner.• Contributed to providing Turner Network Brand assets to multiple aggregates including Netflix, Hulu, Sony, DirectTV, Dish Network, Xfinity, Vubiquity, istream planet, Verizon, AT&T, multiple mobile platforms, and many other clients.• Met deadlines for the 2016 CNN election content and other projects by efficiently applying content workflow knowledge. • Packaged, linked, and uploaded multiple file formats to internal and external servers for daily broadcast production.

Senior Broadcast Operations Coordinator | 2007 – 2011 Collaborated with network origination, asset library, sales groups, marketing, traffic and engineering to ensure compliance with legal and FCC regulations. Supported co-workers when emergency on-air situations come up by contributing coverage solutions. Key Achievements• Acquired comprehensive knowledge with Probel Compass and Morpheus automation including acquisition software and server based technology• Demonstrated master control for high profile sports events with the MLB, NBA, NCAA playoffs, high profile premiers, disaster recovery, emergency backup, and quick responses.• Ensured exceptional customer satisfaction and trust between managers, supervisors, directors, sales associates and co-workers by facilitating insightful and accurate communications up and down network operations.• Represented TBS on scheduling and roles focus group designed to protect the ratings, revenue and reputation Broadcast Operations Coordinator | Vacation Relief Coordinator | 2005 – 2006 Prepared for on-air operations by supervising, shift leading, legal log editing, making playlist changes, and developing daily linear broadcasts for the TBS Network. Followed FCC broadcast regulations.Key Achievements• Key participant in the Broadcast Operations Center of the future committee to help re-think and perfect operations workflows, policies and linear emergency situations.• Recognized with multiple awards for zero operator errors.• Administered vacation relief for TBS, TNT, TCM, TRU TV, NBA TV, Cartoon Network, Peachtree TV, and Turner South.

Cincinnati Area, Ky

Conducted on-air operations for WBQC and WOTH while maintaining quality on-air presentations. Managed multiple satellite feeds.Key Achievement• Digitally constructed promo spots using non-linear Velocity and DPS production software.