• Led product for core customer product, focused on customers in the acquisition and activation stages of their lifecycles.• Worked closely with the Marketing team on branding, acquisition strategy, and optimizations to top of funnel marketing entry points.• Built out marketing tools and martech solutions for our marketing team to execute on marketing strategy• Led execution and collaboration of key features and functionality, closely working with design and engineering teams• Facilitated both technical and non-technical communication between cross-functional teams.• Led product development process and workflow management within the organization• Collaborated with Data Analytics team to build out dashboards and gain deeper data insights

• Owned and built product roadmap for key features and growth strategy for pre-park experiences, • Actively participated in and led agile ceremonies to collaborate on prioritization, schedule, and release of key features• Collaborated closely with data analytics and user research teams in upgrading analytics platform to make better, data-driven decisions• Led and delivered tech initiatives to move back-end onto scalable new enterprise system• Collaborated closely with design, development, and business teams to create value for the organization and improve user experience

• Led product strategy, roadmap development, and managed the product/sprint backlogs.• Actively participated in and led agile ceremonies to collaborate on prioritization, schedule, and release of key features within a scrum and SAFe framework• Collaborated with key stakeholders and customers to improve on Service Level and other key metrics• Identified gaps in and improved upon Product Management processes and frameworks within Mi9 Retail

• Collaborated with all business and technical owners to manage initiatives• Actively participated in and led agile sprint meetings to collaborate on prioritization and release of key features.• Technical lead for feature development and project communication across all products• Led key initiatives and enhancements to drive core Product development

• Led development initiatives for creating internal tools that increase automation and improve usability• Worked extensively with clients to integrate APIs into their E-Commerce platforms and streamline data analysis through Google Analytics• Developed and owned product features for client integrations• Led agile sprint meetings to collaborate on prioritization and release of key features.

• Led store operations and actively responsible for an increase in the store’s customer and employee engagement performance• Managed a waste reduction project, with the result of 35% waste reduction in 3 months• Partnered with local organizations and communities to increase awareness for our pharmacy services• Actively mentored team members on the job, promoting job growth and development