Ted Whalen Email & Phone Number

Ted Whalen is a Customer Success Manager at WBT Systems Limited, an ASI company. Colleagues describe him as "I worked with Ted at Higher Logic for the past five years. Our teams would collaborate to bring solutions, ensuring the best customer experience. Ted would escalate issues to my application engineering team. The team worked with Ted to come to the best resolution for the customer. Ted is extremely organized and has excellent communication skills. He is able to communicate concisely and clearly to the customer and to more technical groups within a company. Ted also facilitated weekly meetings between product, implementation, support, and engineering groups. He kept the meetings on track and provided ideas to get feedback, asked all the right questions, and helped to facilitate solutions. Ted excelled at learning all of the AMS and CRM solutions needed to create a smooth implementation for customers. Ted is dedicated, organized, has a thirst for learning and providing the best experience within a company and for customers. Besides all of those skills, Ted is also one of the nicest people I have ever worked with. He is positive, fits into any company culture, and really cares about the relationships he has with other people in the company. Ted would be a wonderful addition to any team." and "Happy to write this recommendation for Ted Whalen as he is a true professional who deftly balances the best interests of the customer and the company for mutually positive outcomes. I had the pleasure of working with Ted for over 5 years while at Higher Logic and he was always exemplary in his services delivery and communication both internally and externally. Ted would be an asset to any company he works for."