Ted Whiting Email & Phone Number

Pittsburgh, Pennsylvania, United States

Leetsdale Pa

Performing Network and Infrastructure Monitoring.Responsible for processing and closing tickets for Network and Infrastructure needs.Exchange Administration.Active Directory Administration.Help Desk Support.Projects: Domain Controller Installation, DNS and DHCP servers.Cisco 3560, Cisco 3760, Switch installationCisco Iron port installation and administrationBarracuda 310 & 410 Web Filter Tripp Lite UPSMS Group PolicyAutoCAD Server 2012,2013,2016 InstallationSolarwindsMS server 2008 r2, MS Server 2012 R2Hyper V.Palo Alto FirewallPalo TrapsAkamai

Greater Pittsburgh Area

Consultant on LAN/WAN projects

Montour High School, Woodland Hills School And Pine Richland School.

Performed Chromebooks deployment for students at the High SchoolBreak-fix for HP laptopsResponsible for processing and closing tickets for computer related hardware and software fixes.Network system monitoring using Solar-windsAssisting in preforming wireless network analyst for the Montour School District. .

Boyers Pa

• Performed infrastructure Monitoring for two IRM sites• Assisted in daily network backups for IRM customers• Responsible for processing and closing tickets for infrastructure service requests• Processed media orders for customers and copy to external media devices• Performed hardware/memory installations on servers and switches located on site• Installed Cat 5/6 Ethernet and fiber cabling for servers and switches

• Responsible for surveying, staging, configuration and deployment MS Windows XP and MS Windows 7• Onsite/Remote user support for clients computers with close detail to the departmental needs• Performed network inventory and auditing during deployments• Responsible for processing and closing tickets in the CSC ticket system

Greater Pittsburgh Area

• Responsible for surveying, staging, configuration and deployment of Windows XP desktops and laptops• Onsite user support for clients computers with close detail to the departmental needs• Performed network inventory and auditing during deployments

Greater Pittsburgh Area

Perform FTP Server downloads of encrypted data for customers.

Pittsburgh, Pa

• Responsible for surveying, staging, configuration and deployment of Pc’s and Kiosks for client environments• Provided Help Desk/Deskside/Remote support for kiosks for Protech Compliance and their customers• Created all network/software documentation and auditing procedures• Authored Vendorstat training manuals for end-users• Assisted in network, email and phones systems administration• Provided basic computer training and VendorStat application training for all clients and office end users• Responsible for all desktop maintenance in the corporate office Environment

Pitttsburgh, Pa

• Responsible for staging , configuration and deployment of desktops at UPMC hospital sites• Installation of proprietary UPMC software and troubleshooting PC’s and network connectivity on site during deployment• Responsible for profiles and systems migration using IBM software• Performed onsite application installation during employment as per the clients request• Onsite user support for clients computers with close detail to the departmental needs• Performed network inventory and auditing deployments

Associate'S Degree, Computer Science

Bachelor'S Degree, History