Tee Wan Yi Email & Phone Number

Singapore

Singapore

• Provide application and operation support for Pharmacy Systems and be involved in various stages of the project cycle.• Involved in System Integration Testing (SIT) phase and User Acceptance Test (UAT) prior to implementation to support quality assurance.• Evaluate potential solutions and make recommendations to resolve business problems• Liaise closely with vendors in project implementation, application testing, supportingapplication patches and system upgrades in accordance with project methodologies.• Support the team in defining project requirements, tracking and documentation.• Liaise closely with business users and build good rapport

Singapore

• Developed scripts for monthly report using Robotic Process Automation (RPA) and Python, enhancing reporting efficiency and accuracy. • Provided maintenance support and promptly resolving errors to ensure smooth operations. • Transformed finance reports into interactive Tableau dashboards for decision making. • Assisted in data analytic project to increase the efficiency of call centre, contributing to process optimization. • Designed and developed Tableau dashboards and playbooks to equip call center agents with valuable insights, enabling improved customer service and issue resolution.

Singapore

• Performed data extraction such as extracting finance reports of hospitals using SAP software.• Involved in key project, SAP Data Centre Migration Project by assisting in documentation task such as preparing User Acceptance form.• Performed System Integration Test (SIT) and User Acceptance Test (UAT) to support quality assurance.

Bachelor'S Degree, Computer Science

Diploma In Business Application