https://www.mirrdesign.com

Leading a high performing team of Product Designers, Visual Designers, Researchers & UX Writers, overseeing the product & experience design process across channels/divisions.- Retail Banking: Mobile & Internet Banking platform (eBank X), LiveBank/LiveBank+, Payment products & solutions, Savy Digital Bank, Consumer Finance mobile app/miniapp and more- Corporate Banking: Mobile & Internet Banking platform (TPBank Biz)*Sao Khue Award 2022 - rating 5 stars*- Internal products &… Show more Leading a high performing team of Product Designers, Visual Designers, Researchers & UX Writers, overseeing the product & experience design process across channels/divisions.- Retail Banking: Mobile & Internet Banking platform (eBank X), LiveBank/LiveBank+, Payment products & solutions, Savy Digital Bank, Consumer Finance mobile app/miniapp and more- Corporate Banking: Mobile & Internet Banking platform (TPBank Biz)*Sao Khue Award 2022 - rating 5 stars*- Internal products & tools- Other innovation projectsMy work includes strategy formulation, resource management, execution planning & delivery quality control, as well as training & career planning. Show less

Leading the design team to improve the experience or deliver new features to existing products or product lines, including: eBank, LiveBank, Digital Savings, Digital Payments.Senior Product Owner of DNA Agile Squad (Hydrobank Project) - Research, build concept and develop features related to pure digital experience for retail mobile & internet banking platform.

Responsible for the product including product roadmap, policy & legality, product development and operations - report to Head of Digital Banking.

Leading a team including BAs, UI/UX designers, Developers, Testers (in-house & outsourcing), responsible for developing, operating and improving the product; to keep product align with business goals.Specifically, my role includes:- Creates a product roadmap together with Project Manager, Business Development and IT team- Working closely with BD, BI, R&D team to analyze and understand the industry, market and customer behavior- Planning and prioritizing product feature… Show more Leading a team including BAs, UI/UX designers, Developers, Testers (in-house & outsourcing), responsible for developing, operating and improving the product; to keep product align with business goals.Specifically, my role includes:- Creates a product roadmap together with Project Manager, Business Development and IT team- Working closely with BD, BI, R&D team to analyze and understand the industry, market and customer behavior- Planning and prioritizing product feature backlog- Overseeing the actual development of the product, inspecting and evaluating product progress through each iteration.- Monitoring the product health through data and user feedback, from which to find issues to solve/improve Show less

Supporting Vice Chairman and Head of Digital Banking to manage the quality of UX/UI design for new Retail Banking platform, with accountability for:
- Evaluating and managing design oursourcing vendors- Setting up and leading in-house UX/UI team- Creating and optimizing design processes- Working closely with Product, Business & Technical teams to ensure consistency between business requirements, design and technology feasibility

- In charge of creative work including Graphic Design, Branding, Web Design, Copywriting- Outsourcing vendors management: photography/videography, printing, etc....- Making creative proposal, meeting clients and do the pitching- Before and during the campaign, working directly with stakeholders in order to control the quality of the final products