Teejay Hani Email & Phone Number

Ipswich, Queensland, Australia

Management of a multi-site pet health care business and structured management team, reporting to a board of directors, which includes the largest and longest serving vet hospital in Ipswich, Booval Vet Hospital.Role responsibilities include:Financial planning and reporting including profit/loss, marketing budgets, setting service and product pricing including profit margins and wage percentages; Marketplace analysis of competitor pricing, servicecapability, hours of operation, business development, promotions and supplier relationships;Human resources including staff recruitment and training programmes, employee contracts, job descriptions, setting KPIs, employee performance reviews, staff retention, rostering, remuneration, terminations, mediation, bonus structures and Xero;Client complaints, PR, brand building, website management, social media marketing and engagement and direct client marketing strategies;Site management including lease negotiations, liaising with property management relating to existing locations and research and negotiations for new clinic locations;Asset management, maintenance and purchasing including negotiations with business suppliers pertaining to service agreements.

Brisbane City, Queensland, Australia

CTP Insurance consultant, inbound calls, new CTP policy.

Brisbane, Queensland, Australia

Management of disruptions to major Qld rail travel infrastructure and operations as part of the rail travel disruptions team;Management of high pressure situations and emergency response, coordinating passenger travel, online critical updates and creation and management of public announcements.

Brisbane, Queensland, Australia

Management of a multi-site retail travel business with KPI driven travel sales consultants across retail sites in major South East Queensland shopping centres.Conducting weekly sales meetings to discuss, plan and review KPI’s, pricing structures, client objections, general sales training and communication;Human Resources including staff recruitment and training, employee contracts, job descriptions, setting KPIs, employee performance reviews, staff retention, rostering, remuneration and bonus structures;Creating and marketing escorted tours to create unique sales opportunities supported with information evenings in conjunction with industry suppliers;Creating successful strategies to overcome price objections created by online retailers (focusing on our accessibility, service, knowledge and brand as a total holiday solution for our clients).

Coopers Plains, Queensland, Australia

Managing a large commercial property portfolio, including lease negotiations, marketing, contracts, business development, financials, outgoings, client and tenant communications and business development.

Brisbane, Queensland, Australia

Loganholme, Queensland, Australia