Head Of Customer Success
Current
Oct 2024 - Present
AeroLeads people directory · profile
Teemu Pesonen Email & Phone Number
Head of Customer Success - iGaming Expert
at
Finnplay
1 work email found
@finnplay.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success - iGaming Expert
Location
Naantali, Southwest Finland, Finland
Who is Teemu Pesonen? Overview
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Quick answer
Teemu Pesonen is listed as Head of Customer Success - iGaming Expert at Finnplay, based in Naantali, Southwest Finland, Finland. AeroLeads shows a work email signal at finnplay.com and a matched LinkedIn profile for Teemu Pesonen.
Teemu Pesonen previously worked as Head of Customer Success at Finnplay and Vice President of Operations at Finnplay. Teemu Pesonen holds Professional Degree In Product Development from Management Institute Of Finland Mif Oy.
Company email context
Email format at Finnplay
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{first}.{last}@finnplay.com
86% confidence
AeroLeads found 1 current-domain work email signal for Teemu Pesonen. Compare company email patterns before reaching out.
Profile bio
About Teemu Pesonen
+15 years of experience in iGaming. Specialized in platform technologies, customer support, and account management.
Listed skills include Customer Support, Technical Support, Gaming Industry, Team Leadership, and 3 others.
Current workplace
Teemu Pesonen's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Teemu Pesonen work experience
A career timeline built from the work history available for this profile.
Vice President Of Operations
Line management of Account Management, 1st line Support, Frontend Development, Release & Change management, and Project Management -teams
May 2021 - Oct 2024
Head Of Account Management
May 2020 - May 2021
Oct 2018 - May 2020
B2B Account Manager
Managed accounts and project deliveries for GiG's key clients.
Jan 2017 - Jan 2018
Customer Support Team Manager
Quality control of services, and training & coaching of the agents. Helped improving the tools and processes for the customer support team.
Jan 2015 - Dec 2016
Customer Support Shift Leader
https://www.betssongroup.com/Team coach and shift leader for a team of 40+ international customer support agents.2nd line of customer support duties - in the center of the cooperation cycle between different departments.
Jan 2014 - Jan 2015
Senior Customer Support Representative
- New Betsson.com site testing and reporting of bugs/errors (site launched June 2013)- FI/EN translations for promotions and site content.- Helping 2ndline with their duties and coaching new hires
May 2013 - Jan 2014
Customer Support Representative
Providing high-quality customer service to both Finnish and English-speaking markets via email, phone, and chat in terms of casino, sportsbook, poker, bingo, games, scratch cards, and skill games.
Oct 2012 - May 2013
Technical Support Analyst
Account management, network support, remote software installations, and advanced technical troubleshooting on the Windows environment- Working tools: Citrix virtualization-, Microsoft Office- and Adobe products. Service Center and Service Manager ticketing systems. VNC, Active Directory, Cisco IP phone systems, SAP, AS400, Mainframe, Lotus Notes.- Mentoring/coaching new hires.
Jan 2012 - Sep 2012
Video Conference Administrator
Oulu Summer University
Oct 2008 - May 2010
1 education record
Teemu Pesonen education
-
Management Institute Of Finland Mif Oy
FAQ
Frequently asked questions about Teemu Pesonen
Quick answers generated from the profile data available on this page.
What company does Teemu Pesonen work for?
Teemu Pesonen works for Finnplay.
What is Teemu Pesonen's role at Finnplay?
Teemu Pesonen is listed as Head of Customer Success - iGaming Expert at Finnplay.
What is Teemu Pesonen's email address?
AeroLeads has found 1 work email signal at @finnplay.com for Teemu Pesonen at Finnplay.
Where is Teemu Pesonen based?
Teemu Pesonen is based in Naantali, Southwest Finland, Finland while working with Finnplay.
What companies has Teemu Pesonen worked for?
Teemu Pesonen has worked for Finnplay, Gaming Innovation Group, Betsson Group, Hp, and Oulu Summer University.
How can I contact Teemu Pesonen?
You can use AeroLeads to view verified contact signals for Teemu Pesonen at Finnplay, including work email, phone, and LinkedIn data when available.
What schools did Teemu Pesonen attend?
Teemu Pesonen holds Professional Degree In Product Development from Management Institute Of Finland Mif Oy.
What skills is Teemu Pesonen known for?
Teemu Pesonen is listed with skills including Customer Support, Technical Support, Gaming Industry, Team Leadership, Responsible Gaming, Team Management, and Account Management.
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